Specimen Processor

UPMC•Altoona, PA

7d•Onsite

About The Position

This role involves processing patient samples in a clinical laboratory setting, ensuring adherence to health and safety regulations, and maintaining accurate record-keeping. The Specimen Processor will handle various types of specimens, prepare them for testing, and interact with internal and external customers. This position is full-time, 40 hours per week, with a day shift schedule and rotation as needed, including holidays and weekends. The role is part of the AFSCME union.

Requirements

High School diploma or GED equivalent.
Good oral and written communications skills required.
Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
Act 34

Nice To Haves

3 to 6 months of experience in a clinical laboratory, physician's office, or other medical environment preferred.
Training as a Medical Assistant or Medical Secretary preferred.
Knowledge of medical terminology and laboratory information systems experience preferred.

Responsibilities

Participates in the orientation and training of new laboratory employees and students.
Performs related clerical duties as directed.
Follows all regulations regarding health and safety concerning the handling of Biohazard or Sharps patient samples and the disinfection of the work area. Uses the utmost care to prevent personal exposure and avoid environmental contamination.
Observes all laboratory and hospital safety, infection control and compliance regulations and policies.
Notifies supervisor of problems and of any requests that need credited or clarified. Requests assistance when needed.
Completes quality forms for unacceptable specimens, for requesting errors, or for other problems.
Effectively handles any complaints or reports of problems. Investigates and resolves any requesting mistakes or other specimen problems.
Prepares, packages and sends specimens to outside locations as needed.
Promptly delivers specimens to the respective testing areas.
Measures, aliquots, and distributes urine samples when needed.
Separates serum and plasma from red blood cells by centrifugation. Labels aliquot tubes and transfers serum or plasma according to policy. Stores samples at the appropriate temperature. Shares specimens interdepartmentally as necessary.
Ensures adequacy of patient identification / labeling as well as sample type and stability.
Determines and enters the correct specimen collection and receive time into the computer where needed.
Verifies patient specimens such as blood, urine and other body fluids with any requisitions, bar codes or labels making certain that information on the specimens match any paperwork received, and that all submissions are appropriate for the work requested.
Receives, sorts and prioritizes all specimens according to laboratory policies.
Monitors pneumatic tube and / or courier sample deliveries to ensure timely processing of specimens.
Uses good customer service and conversation etiquette while answering the telephone. Responds professionally to inquiries concerning proper specimen collection, patient results, normal values, and basic laboratory operations information as needed. Transfers calls to appropriate parties when appropriate.
Interacts courteously and professionally with all customers and laboratory staff.
Shows initiative and offers assistance in the completion of the department's work.