Specimen Processor

UPMC • Altoona, PA

1d • Onsite

About The Position

UPMC Altoona is looking for a casual Specimen Processor to be able to work any shift as needed.

Requirements

• High School diploma or equivalent.
• Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
• Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.
• Good oral and written communication skills required.
• Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
• Act 34

Responsibilities

• Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations.
• Show initiative and offer assistance in the completion of the department's work.
• Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
• Investigate and resolve any requesting mistakes or other specimen problems. Request assistance when needed.
• Complete quality forms for unacceptable specimens, requesting errors or other problems.
• Separate by centrifugation. Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature.
• Determine and enter the specimen receive time into the computer.
• Answer all telephone inquiries concerning proper specimen collection, result, and normal range information.
• Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
• Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.
• Properly request in the Laboratory Information System laboratory information system if needed.
• Prepare, package and send specimens to outside locations as needed.
• Receive, sort and prioritize ALL specimens according to the laboratory policies.
• Share specimens as necessary.
• Notify supervisor of problems and of any requests that need credited or clarified.
• Disinfect the work area after shift and during shift, if needed.
• Participates in the orientation and training of new laboratory specimen processors.
• Perform routine technical and related clerical duties as directed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED