Specimen Collector - 1908

Millennium Health•Seaside, OR

About The Position

The Specimen Collector represents Millennium Health and provides care and customer service to patients, clinicians, and the laboratory. The role collects patient urine and/or oral fluid specimens, processes and packages collections for shipping, and serves as an intermediary between practices or clinics and the laboratory. It also records patient, physician-order, and laboratory information; resolves specimen concerns involving billing or patient information in the ordering portal; and maintains onsite collection supplies. Specimen collection may be observed when applicable, and travel between multiple facilities may be required. Employment is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., in Seaside, Oregon. The position requires adherence to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies and standards. Employment offers are contingent upon successfully completing the described pre-employment background screening.

Requirements

High school diploma or equivalent required.
Demonstrated ability to navigate a smartphone and computer required.
Valid driver’s license and reliable transportation required.
Ability to adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.
Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 pounds.

Nice To Haves

Six or more months of specimen collector experience, or one or more years of experience in the medical field directly supporting patients, preferred.
Two or more years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes is a plus.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain onsite collection supplies inventory.
Observe collections for Millennium Health specimens when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.