Specimen Collector- 1934

Millennium Health•Morganton, NC

11d•Onsite

About The Position

Millennium Health is seeking a part-time Specimen Collector in Morganton, North Carolina. The role represents the laboratory and provides care and customer service to patients, clinicians, and the laboratory. The collector gathers and processes patient specimens, supports communication between clinics and the laboratory, maintains collection supplies, and handles patient, order, and laboratory information. Driving between multiple facilities may be required. The schedule is Thursdays from 9 a.m. to 1 p.m., four hours per week. The role requires a high school diploma or equivalent, a valid driver's license, and reliable transportation. Preferred experience includes at least six months as a specimen collector or at least one year in a patient-supporting medical role; two or more years of customer service experience may be considered in place of medical experience. Applicants must follow applicable privacy, confidentiality, compliance, and cybersecurity policies and controls. Employment offers are contingent on successfully completing a pre-employment background screening, which includes criminal-history and watchlist searches, SSN trace, FACIS Level 3, SAM and OIG exclusions, education verification, driving record, and a five-panel urine drug screen. The posted pay range is $18–$21 per hour, dependent on qualifications, experience, and geographic location. Duties may change as needed. Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant.

Requirements

High school diploma or equivalent.
Demonstrated ability to navigate a smartphone and computer.
Valid driver's license and reliable transportation.
Ability to follow HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards.
Ability to follow administrative, physical, and technical cybersecurity controls.
Physical requirements: sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 pounds.

Nice To Haves

At least six months of experience as a specimen collector or at least one year of experience in the medical field directly supporting patients.
At least two years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

Collect patient urine and/or oral-fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and relevant laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain onsite collection-supply inventory.
Observe collection of Millennium Health specimens when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.