Specimen Collector Phlebotomist - 1923

Millennium Health•Beachwood, OH

About The Position

Millennium Health LLC is an accredited specialty laboratory that provides medication monitoring and drug testing services to support clinical decision-making. The Specimen Collector represents the company and provides care and customer service to patients, clinicians, and the laboratory. This full-time position is based in Beachwood, Ohio, and requires a female candidate to perform observed collections for patients identified as male or female. The role may require driving between multiple facilities. The collector obtains urine and/or oral fluid specimens, processes and packages them for shipping, and serves as an intermediary between clinics and the laboratory. The role also includes recording patient and order information, addressing specimen concerns in the ordering portal, and maintaining onsite collection supplies. The position requires adherence to privacy, confidentiality, compliance, and cybersecurity standards. Offers are contingent on successful completion of the listed pre-employment background screening.

Requirements

High school diploma or equivalent required.
Valid driver’s license required.
Reliable transportation required.
Ability to navigate a smartphone and computer required.
Ability to ensure HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards are always followed.
Ability to ensure administrative, physical, and technical cybersecurity controls are always followed.
Female candidates required for observed collections of patients identified as male or female.
Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 pounds.

Nice To Haves

Six or more months of experience as a specimen collector, or one or more years of experience in the medical field directly supporting patients, preferred.
Two or more years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes is a plus.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns related to billing or patient information in the ordering portal.
Order and maintain onsite collection supplies inventory.
Observe collections for Millennium Health specimens when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.