Specimen Collector Phlebotomist - 1923

Millennium Health•Beachwood, OH

4d•$39,520 - $45,760•Onsite

About The Position

Millennium Health is seeking a full-time Specimen Collector to provide exemplary care and customer service to patients, clinicians, and the laboratory. The role collects urine and/or oral fluid specimens, processes and packages collections for shipping, and serves as an intermediary between clinics and the laboratory. The position is based in Beachwood, Ohio, and may require driving between multiple facilities. Female candidates are required for observed collections of gender-identified male and female patients. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Candidates must have a high school diploma or equivalent, be able to use a smartphone and computer, and hold a valid driver’s license with reliable transportation. Relevant specimen-collection, medical-field, or customer-service experience is preferred as described below. Offers are contingent on successful completion of pre-employment background screening, including criminal and watchlist searches, identity and education verification, driving-record review, exclusion checks, and a five-panel urine drug screen.

Requirements

High school diploma or equivalent.
Demonstrated ability to navigate a smartphone and computer.
Valid driver’s license and reliable transportation.
Ability to adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity requirements.
Female candidates are required for observed collections of gender-identified male and female patients.

Nice To Haves

At least 6 months of specimen-collector experience or at least 1 year of experience in the medical field directly supporting patients.
At least 2 years of customer-service experience may be considered in place of medical experience.
Familiarity with medical insurance or billing and/or medications or diagnostic codes.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain onsite collection-supply inventory.
Observe collections for Millennium Health specimens when applicable.
Travel between multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.