Specimen Collector I

Aegis Sciences Corporation•Baton Rouge, LA

About The Position

The Specimen Collector I collects biological specimens at client sites for scientific testing. The role is responsible for preserving the integrity of the collection process, maintaining records for reporting, obtaining initial insurance verification for billing, and packaging specimens for shipment. The position also interacts with clients and patients, supports sales and marketing objectives related to specimen collection, and contributes to process improvements and company goals. The schedule is Monday through Thursday, 8:00 AM–3:00 PM, and Friday, 8:00 AM–12:00 PM, up to 30 hours per week. Aegis Sciences Corporation is an Equal Opportunity Employer.

Requirements

High school diploma or GED required.
Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality.
Excellent customer service skills.
Positive approach and attitude in patient interactions.
Excellent written and verbal communication skills.
Ability to work on multiple tasks without sacrificing quality.
Attention to detail and ability to interact with staff at all levels.
Basic computer knowledge, including sending, receiving, and monitoring email; navigating websites and entering web addresses; maintaining and entering usernames and passwords and understanding the importance of credentials; understanding computer ports such as USB ports for signature pads and printers; typing at least 40 words per minute; using the Windows operating system; saving and deleting files and folders; and understanding the necessity of security measures.

Nice To Haves

Experience in the healthcare or medical field.
Experience with tablets and use of a stylus.

Responsibilities

Foster open communication between clients and Aegis Sales Management.
Follow standard operating procedures for sample collection.
Maintain the integrity of each chain of custody and sample, including ensuring sufficient sample volumes and proper labeling and sealing.
Ensure sample requisitions are complete and accurate.
Use the Electronic Lab Requisitions (ELR) “FLUID” system for sample submissions.
Answer client and patient questions regarding Aegis policies.
Complete and maintain required compliance training, including HIPAA training and annual lease agreements where required.
Comply with applicable safety requirements, including use of personal protective equipment (PPE).
Order supplies and manage the budget with the Regional Sales Manager and Area Sales Manager as required.
Verify insurance information through Passport as needed.
Request or collect patient payments where applicable.
Maintain regular communication with the Regional Sales Manager and Area Sales Manager.
Support Area and Regional Sales Managers' marketing and sales objectives related to sample collection.
Maintain working knowledge of Aegis testing services.
Represent Aegis professionally and positively.
Participate in process improvements, including process definition, measurement analysis, and implementation of controls.
Participate in team efforts to achieve departmental and company goals.
Provide leadership to others through example and sharing knowledge and skills.
Perform other duties as required and assigned.