Specimen Collector I - Phlebotomy

Aegis Sciences Corporation•Raleigh, NC

About The Position

The Specimen Collector - Phlebotomy collects biological specimens, including blood, at client sites for scientific testing. The role maintains the integrity of the collection process and chain of custody, keeps records for reporting, obtains initial insurance verification for billing, and packages specimens for shipment. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, up to 35 hours per week. The Specimen Collector follows standard operating procedures for sample collection, ensures samples are sufficient, correctly labeled, and sealed, and checks sample requisitions for completeness and accuracy. The role uses the FLUID electronic lab requisition system, responds to client and patient questions about Aegis policies, completes required compliance training, follows safety requirements including PPE use, manages supplies and budget as required, verifies insurance through Passport, and requests or collects patient payments where applicable. The position maintains communication with sales managers, supports their marketing and sales objectives related to sample collection, and maintains working knowledge of Aegis testing services. It also contributes to process improvements and team and company goals, models a professional and positive approach, and shares knowledge and skills with others. Other duties may be assigned.

Requirements

High school diploma or GED.
Completion of a phlebotomy training program from an accredited school or phlebotomy certification program, or at least three years of blood collection experience.
Meet state requirements for phlebotomy certification where required.
Ability to work in a fast-paced environment while maintaining quality and extreme confidentiality.
Excellent customer service skills and a positive approach to patient interactions.
Excellent written and verbal communication skills.
Ability to manage multiple tasks without sacrificing quality, attention to detail, and ability to interact with staff at all levels.
Basic computer skills, including sending, receiving, and monitoring email; website navigation and entering website addresses; managing usernames and passwords and understanding credential security; familiarity with computer ports such as USB for signature pads and printers; typing at least 40 words per minute; Windows operating system experience; saving and deleting files and folders; and understanding the need for security measures.

Nice To Haves

Experience in the medical field.
Experience with tablets and use of a stylus.

Responsibilities

Foster open communication between the client and Aegis Sales Management.
Follow standard operating procedures for sample collection.
Maintain the integrity of each chain of custody and sample, ensuring sufficient volume and proper labeling and sealing.
Ensure sample requisitions are complete and accurate.
Use the FLUID Electronic Lab Requisitions system for sample submissions.
Answer client and patient questions regarding Aegis policies.
Complete and maintain required compliance training, including HIPAA training and annual lease agreements where required.
Comply with applicable safety requirements, including use of personal protective equipment.
Order supplies and manage the budget with the RSM and ASM as required.
Verify insurance information through Passport as needed.
Request or collect payments from patients where applicable.
Maintain regular communication with the Regional Sales Manager and Area Sales Manager.
Support the ASM/RSM in marketing and sales objectives related to sample collection.
Maintain an excellent working knowledge of Aegis testing services.
Represent Aegis in a professional, positive manner and demonstrate a can-do attitude.
Participate in process improvements, including process definition, measurement analysis, and implementation of controls.
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership by example and share knowledge and skills with others.
Perform other duties as required and assigned.