Specimen Collection Technician
About The Position
As a Specimen Collection Technician, you'll be the professional on the front lines - collecting drug and alcohol specimens from commercial drivers and operators with accuracy, care, and integrity. This isn't just a clinical role - it's a compliance role. You'll follow collection procedures precisely, treat every participant with professionalism and respect, and help keep two collection sites running smoothly. If you take pride in doing detail-oriented work correctly every single time and enjoy knowing your work has a direct impact on public safety, this job is for you. In addition to the specimen collection process, this role will support business operations through various administrative tasks.
Requirements
- High school diploma or equivalent
- 2+ years in customer service or a customer-facing administrative role
- Proficient in Microsoft Office; comfortable learning new software systems
- Valid driver’s license, vehicle insurance, and reliable transportation
- Ability to pass a pre-employment background check and drug screen, including THC
- Strong written and verbal communication skills
Nice To Haves
- No medical background required. Our onboarding program provides all the training you need to step into this role with confidence.
- You do need to be someone who follows procedure precisely, communicates clearly under pressure, and understands that the integrity of each collection matters - to the participant, the employer, and to public safety.
Responsibilities
- Check in participants, verify identification, explain the collection process, and ensure each person is treated with professionalism and discretion
- Conduct collections of urine, saliva, hair, and breath specimens, maintaining strict chain-of-custody at every step
- Answer phones, schedule appointments, and manage front-desk responsibilities between collections
- Process invoices and collect payment for services
- Complete all required regulatory documentation accurately and on time — no exceptions
- Maintain organized, stocked, and inspection-ready collection sites at both locations
- Coordinate with the team during high-volume periods and step in where needed
Benefits
- Medical, Dental, & Vision Insurance
- Life Insurance
- Employee Assistance Program
- Health Savings Account
- Paid Time Off
- Paid Holidays
- Simple IRA w/ Company Match
- Professional Development Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
