Specimen Collection Technician

Gradient Inc•Clackamas, OR

4d•Hybrid

About The Position

Gradient started with the idea that transportation is safer with compliance at its core. Family-owned since 1996, we deliver people, goods, and materials safely by helping businesses navigate compliance. We believe safer transportation creates a safer world, and our mission is to protect both businesses and lives. As industry leaders and stewards of knowledge, we support the economy and communities through trusted partnerships. Our Values Never Settle - There’s always a way to improve on today. Share Responsibility - Safety only works when everyone does their part. Rise Together - We support the safety and success of our staff, clients, and communities. As a Specimen Collection Technician, you'll collect drug and alcohol specimens from drivers with accuracy, care, and integrity. This role is about compliance: following procedures, treating participants professionally, and ensuring smooth site operations. If you pride yourself on accuracy and value public safety impact, this job is for you. In addition to the collection process, this role will support business operations through various administrative tasks.

Requirements

High school diploma or equivalent
2+ years in customer service or a customer-facing administrative role
Proficient in Microsoft Office; comfortable learning new software systems
Valid driver’s license, vehicle insurance, and reliable transportation
Ability to pass a pre-employment background check and drug screen, including THC
Strong written and verbal communication skills

Nice To Haves

No medical background required. Our onboarding program provides all the training you need to step into this role with confidence.
You do need to be someone who follows procedure precisely, communicates clearly under pressure, and understands that the integrity of each collection matters - to the participant, the employer, and to public safety.

Responsibilities

Check in donors, verify identification, explain the collection process, and ensure each person is treated with professionalism and discretion
Conduct collections of urine, saliva, hair, and breath specimens, maintaining strict chain-of-custody at every step
Answer phones, schedule appointments, and manage front-desk responsibilities between collections
Process invoices and collect payment for services
Maintain organized, stocked, and inspection-ready collection sites at both locations
Coordinate with the team during high-volume periods and step in where needed