Specialty Wealth Asset Administration Officer II

City National Bank•Wilmington, DE

About The Position

This is an advanced level Specialty Wealth Assets Officer position, responsible for supporting the asset management and administration of Trust Real Estate, Closely Held Businesses, and Mineral/Oil/Gas interests held in fiduciary accounts. Under general guidance from the SWA team, this position facilitates the addition and removal of assets from accounts, processing of income and asset-related expenses, assistance with the collection of information/documents related to general request or regulatory requirements, updating of inter-department tracking reports, as well as general support of the asset management team. This position is also responsible to assist on more complex accounts, tasks and projects related to the administration of the SWA team and its operations. Develop and maintain relationships with colleagues and clients (as necessary) to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports.

Requirements

H.S. Diploma
Minimum 8 years of administrative/clerical experience And
Minimum 5 years of experience in a real estate industry Or
Minimum 5 years of experience in Personal Trust administration

Nice To Haves

Strong written and verbal communication skills
Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions
Ability to set priorities, and objectives
Demonstrate working knowledge of trust administration
Demonstrate excellent working knowledge or real estate, closely held entities, and/or mineral/oil/gas interests

Responsibilities

Process administrative tasks related to Specialty Wealth Assets, including the processing of income/expenses, property taxes, insurance matters, etc., in accordance with account agreements and established procedures.
Prepare and submit documents related to account openings and closings.
Provide customer service to trust clients, businesses and professionals, as well as, administrative support to SWA officers and management.
Initiate annual administrative review of accounts. Review files for completed forms, codes, review income/expenses and transactions and for accuracy.
Prepare and maintain accurate account and departmental documentation, files, and records.
Provide client service by responding and researching client and colleague inquires by phone, email, and written communications.
Assist with complicated accounts, processes, projects, and tasks, as assigned.
Maintain various tracking spreadsheets and logs for the group.
Attend both internal and external calls, events, and meetings with clients, COI's, and vendors (as required).
Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.
Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.
Perform other related duties as assigned or directed.

Benefits

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement

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