Specialty Sales & Service Support Coordinator

Medical Mutual•Dayton, OH

3d•Hybrid

About The Position

Provides administrative support to Sales and Account Service teams. Serves as the first line of communication between the client, prospect, broker, or consultant for questions and inquiries.

Requirements

Associate’s Degree in Business Administration or related field preferred, but will consider collective experience, training and education.
2 years support experience in a financial services, dental insurance, customer service or related environment.
Knowledge of dental insurance products and sales and service operations (underwriting, stop loss, benefit plan design, funding).
Intermediate MS Office Skills.

Responsibilities

Supports Sales Consultant for prospecting and all areas related to business acquisition (Benefits Quote Requests, account worksheets, certificate and Summary Plan Description (SPD) review, WebBen system creation and review system maintenance, group reporting, etc.).
Organizes and coordinates details related to successful group implementation with internal departments and business distribution channels
Mines and logs information related to Sales in database and other resources as directed.
Maintains knowledge of dental environment and impact on SDC product and processes.
Performs other duties as assigned and covers for other

Benefits

Laptop, monitors, keyboard, mouse and headset provided
On-site fitness centers or gym membership reimbursement
On-site cafeteria
Discounts at many places
Opportunity to earn cash rewards
Business casual attire, including jeans
Employee bonus program
401(k) with company match up to 4% and an additional company contribution
Health Savings Account with a company matching contribution
Medical, dental, vision, life and disability insurance
Employee Assistance Program
Company holidays
Up to 16 PTO days during the first year of employment with options to carry over unused PTO time
Parental leave for eligible employees who become parents through maternity, paternity or adoption (after 120 days of service)
Career development programs and classes
Mentoring and coaching
Tuition reimbursement up to $5,250 per year
Diverse, inclusive and welcoming culture with Business Resource Groups