About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the territory, provide medical professionals with clinical knowledge of Amgen products, and help customers navigate the payer environment. The role implements marketing strategy and promotes Amgen products as directed by the District Manager. The territory covers St. Cloud, Grand Forks, Minot, Moorhead, and Williston, North Dakota. Relocation is not offered. The successful candidate builds customer relationships and supports appropriate product use while meeting territory sales goals through planned programs, educational programs, and in-person and virtual engagement. The role also involves account management, access and reimbursement support, territory planning and analysis, feedback on marketing strategy, and collaboration with colleagues. The position level and title will be determined based on the candidate’s qualifications and experience for the geography.

Requirements

  • Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative: Some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

  • Provide current and comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
  • Achieve territory sales through branded sales messages, planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop relationships and manage accounts, tailoring customer interactions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity and territory effectiveness, and develop territory plans with the District Manager.
  • Partner with colleagues to share best practices and learn and grow in the role.
  • Maintain passion for Amgen products throughout the sales cycle, build the brand, and keep the company’s patient-serving mission in focus.
  • Uphold Amgen’s stated values, including ethical conduct, quality, teamwork, accountability, and respect.

Benefits

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
  • Financial plans with opportunities to save toward retirement or other goals.
  • Work/life balance support.
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