About The Position

The Specialty Representative, Psychiatry is a field-based role focused on executing AbbVie’s brand strategy and tactics, delivering sales performance, managing an assigned territory and targeted accounts, and building strong customer relationships. The representative works to understand and address customer needs, maximize short- and long-term sales performance, and place the patient at the center of efforts while complying with AbbVie’s business code of conduct, policies, and applicable laws and regulations. Candidates should live within a reasonable distance of the primary city. Hiring level will be commensurate with experience. The role requires meeting sales, brand, financial, and marketing objectives; planning and evaluating customer calls; developing a territory call plan; and sharing market intelligence with internal teams. The representative differentiates AbbVie’s value proposition with assigned health providers and develops relationships with disease-state experts and speakers or advocates. The position also requires satisfying applicable healthcare industry representative credentialing requirements and meeting safe-driving requirements.

Requirements

  • A bachelor’s degree in health, sciences, pharmacy, or a business-related field is preferred; relevant and equivalent industry experience may be accepted instead.
  • In lieu of a bachelor’s degree, at least five years of relevant and equivalent industry experience is required; a high school diploma or GED is required.
  • A proven track record of leadership success and solid presentation skills.
  • Strong business acumen and proficiency using business tools, with strategic and critical-thinking capabilities.
  • Ability to identify customer styles and behaviors and quickly adapt all aspects of the selling approach.
  • Ability to operate effectively in a matrix environment.
  • Satisfy applicable healthcare industry representative credentialing requirements and be in good standing or eligible to obtain credentials; requirements may include background checks, drug screens, immunization or vaccination proof, and fingerprinting.
  • Valid driver’s license and ability to pass a pre-employment drug screening test and meet safe-driving requirements.

Nice To Haves

  • At least three years of experience within the pharmaceutical, health, or science industry is preferred for candidates qualifying through equivalent industry experience.
  • Proven sales-performance success within the relevant therapeutic areas.
  • Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed healthcare, or marketing.
  • In-depth scientific, therapeutic, product, and competitive knowledge, with recognition as an expert resource by relevant stakeholders.
  • English proficiency in speaking and writing where applicable.

Responsibilities

  • Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed goals.
  • Create pre-call objectives and conduct post-call evaluations to continuously improve sales performance.
  • Address objections, misunderstandings, and concerns, and gain appropriate calls to action to close sales calls.
  • Serve customer needs and address expectations and challenges to build trusted relationships and achieve mutually beneficial agreements.
  • Develop and execute a call plan that meets call metrics and optimizes coverage and frequency with key customers.
  • Build understanding of customer needs, territory market conditions, competitors, market segments, accounts, disease states, products, clinical information, and sales practices.
  • Share market intelligence with the in-field team, brand team, and sales manager to align efforts, anticipate changes and challenges, and optimize brand strategy and execution.
  • Differentiate AbbVie’s value proposition with assigned health providers.
  • Identify, develop, and maintain disease-state experts and speakers or advocates to maximize brand performance.
  • Meet applicable healthcare industry representative credentialing requirements for access to facilities and organizations in the assigned territory.
  • Meet safe-driving requirements when driving a personal or company vehicle or powered material-handling equipment.

Benefits

  • Paid time off, including vacation, holidays, and sick leave.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Eligibility to participate in short-term incentive programs.
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