Specialty Representative, Gastroenterology - Brooklyn, NY

AbbVie•New York, NY
•$78,500 - $192,500•Onsite

About The Position

This field-based role covers the areas surrounding Brooklyn, Queens, and Staten Island, New York. Candidates should live within a reasonable distance of the primary city. The hire level will be commensurate with experience. The representative executes AbbVie brand strategy and tactics in the field, manages sales performance, an assigned territory and targeted accounts, and builds customer relationships and customer-needs-solving capabilities to maximize short- and long-term sales performance. The role places patients at the center of its efforts and operates in accordance with AbbVie’s business code of conduct, company policies, and applicable laws and regulations. The representative is expected to meet or exceed sales, brand, financial, and marketing objectives; plan and evaluate customer calls; build trusted relationships and reach mutually beneficial agreements; and develop a call plan that optimizes customer coverage and sales opportunities. The role also involves developing market, customer, competitor, disease, product, clinical, and sales expertise; sharing market intelligence with internal partners; differentiating AbbVie’s value proposition; and developing disease-state experts and speakers or advocates. The position requires satisfying applicable health care industry representative credentialing requirements for access to facilities and organizations in the assigned territory. These may include background checks, drug screens, immunization or vaccination records, fingerprinting, and state- or city-specific licenses. The representative must hold a valid driver’s license, pass a pre-employment drug screening test, and meet safe-driving requirements. Driving a personal or company vehicle is part of the role. Travel is listed as 25% of the time.

Requirements

  • A bachelor’s degree in health, sciences, pharmacy, or a business-related field is preferred; relevant and equivalent industry experience is required.
  • In lieu of a bachelor’s degree, at least five years of relevant and equivalent industry experience is required; a high school diploma or GED is also required. Three or more years of pharmaceutical, health, or science industry experience is preferred.
  • Proven track record of success in selling and solid presentation skills.
  • Ability to identify customer styles and behaviors and quickly adapt the selling approach.
  • Ability to offer innovative ideas and solutions to maximize business opportunities, contribute ideas to the larger organization, and anticipate and respond to change.
  • Ability to influence others and serve as a credible, respected role model and resource among peers.
  • Ability to build collaborative partnerships with district colleagues and matrix teams, lead by example, and provide peer coaching through changing and challenging environments.
  • Documented success in leadership and support roles of increased responsibility at the district, region, or organizational levels; ability to understand and leverage findings to develop sales strategies.
  • In-depth scientific, therapeutic, product, and competitive knowledge and ability to serve as an expert resource to relevant stakeholders.
  • Strong business acumen, proficient use of business tools, strategic and critical thinking capabilities, and ability to operate effectively in a matrix environment.
  • Satisfy all applicable health care industry representative credentialing requirements and be in good standing or eligible to obtain the required credentials.
  • Valid driver’s license, ability to pass a pre-employment drug screening test, and ability to meet safe-driving requirements.

Nice To Haves

  • Proven sales-performance track record in the respective therapeutic area.
  • Commercial pharmaceutical industry experience, such as physician/account-based selling, training, managed health care, or marketing.
  • English-language proficiency verbally and in writing (specified for non-English-speaking countries).

Responsibilities

  • Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed objectives.
  • Create pre-call plans using SMART objectives and conduct post-call evaluations to continuously improve sales performance.
  • Handle objections, misunderstandings, and concerns, and gain logical and reasonable calls to action to close sales calls.
  • Serve customer needs, expectations, and challenges to build trusted relationships and achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that meets call metrics and optimizes coverage and frequency for key customers.
  • Build and share knowledge of customer needs, territory market conditions, competitors, market segments and dynamics, accounts, disease, products, clinical matters, and sales with the in-field team, brand team, and sales manager.
  • Differentiate AbbVie’s value proposition with assigned health providers and identify, develop, and maintain disease-state experts and speakers or advocates.
  • Meet applicable health care industry representative credentialing requirements for access to facilities and organizations in the assigned territory.
  • Drive a personal or company vehicle as required.

Benefits

  • Paid time off, including vacation, holidays, and sick leave.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Eligibility to participate in short-term incentive programs.
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