Specialty Pharmacy Technician
CAMERON HEALTH•Angola, IN
•Onsite
About The Position
The Specialty Pharmacy Technician works in the Pharmacy department and manages tasks related to specialty prescriptions for patients served by the Retail Pharmacy. The role serves as a liaison between the pharmacy benefit manager and pharmacy staff, supporting communication about billing, data entry, fulfillment, procurement, and medication shipment. The technician also provides customer service, supports third-party billing, helps maintain medication availability and contributes to pharmacy operations and 340B best practices.
Requirements
- High school diploma or GED.
- Indiana pharmacy technician license.
- Two or more years of retail or specialty pharmacy technician-related experience.
Nice To Haves
- National pharmacy technician certification (PTCB).
- Specialty pharmacy experience.
- Two or more years of retail pharmacy technician-related experience.
- Understanding of and experience with 340B.
Responsibilities
- Provide customer service through the Specialty Pharmacy Call Center and triage patient calls to the appropriate party.
- Make monthly adherence calls to patients.
- Serve as the primary third-party billing resource for Outpatient pharmacy staff.
- Troubleshoot billing rejections and rebill claims to the appropriate carrier for commercial, federal, and state insurance plans.
- Identify patients who may qualify for medication assistance or copay assistance programs.
- Contact payers for lost medication, replacement, and vacation override approvals.
- Assist with prescription audits.
- Assist in developing, implementing, and evaluating third-party billing policies and procedures.
- Educate pharmacy staff about third-party billing policies and procedures as needed.
- Maintain professional working relationships with pharmacy personnel, physicians, nurses, and other medical personnel.
- Remain responsive to changing pharmacy department demands and available to customers and patients.
- Maintain a friendly and helpful attitude when dealing with customers.
- Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
- Organize medications for pharmacist dispensing by profiling prescriptions, preparing labels, and calculating quantities.
- Ensure medication availability by delivering medications to patients and ordering when needed.
- Work with the pharmacy team to ensure best practices are followed regarding 340B.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
