Specialty Pharmacy Technician
About The Position
The Specialty Pharmacy Technician is a patient-facing position that helps patients navigate prior authorizations, benefits investigations, and refill coordination. The technician reconciles patient medications and reviews interactions according to standard operating procedures and policies, follows up with families to coordinate patient needs, processes refills and deliveries, and maintains specialty medication inventory and storage. The role performs non-sterile compounding duties under pharmacist supervision and works in accordance with hospital policies, procedures, service standards, and code of conduct.
Requirements
- High school diploma or GED equivalent.
- Six months of progressively responsible, directly related work experience.
- California Board of Pharmacy Intern Pharmacist registration or California Board of Pharmacy Pharmacy Technician license.
- Ability to adapt to change and ambiguity.
- Ability to demonstrate PCARES and interact professionally and appropriately with other healthcare professionals.
- Ability to perform routine mathematical calculations, weighing, measuring, and documentation accurately.
- Ability to plan, organize, prioritize, work independently, and meet deadlines.
- Ability to provide excellent customer service to patients and medical professionals by phone or in person.
- Ability to solve problems and identify solutions.
- Ability to speak and write effectively at a level appropriate for the job.
- Ability to work effectively with individuals at all levels of the organization and in a fast-paced environment.
- Ability to work with devices, information systems, automated systems, and technical equipment used in pharmacy.
- Knowledge of computer systems and software used in the functional area.
- Knowledge of how patient age, sex, concomitant disease states, concurrent drug therapy, foods, and diagnostic procedures influence drug activity and disposition.
- Knowledge of local, state, and federal regulatory requirements related to areas of responsibility.
- Knowledge of medical terminology and abbreviations, pharmacology and pharmacological nomenclature, medical therapeutics, pharmacokinetics, and disease states.
- Knowledge of methods and procedures for proper handling and storage of pharmaceutical supplies.
- Knowledge of physiology, anatomy, pathology, chemistry, and mathematics as they relate to pharmacy practice.
Responsibilities
- Assist Specialty Pharmacy patients in obtaining medications.
- Identify gaps in medication refill plans and follow up with patients.
- Coordinate medication delivery to patients' bedside, home, or physician's office.
- Maintain medication inventory and place and receive stock replacement orders.
- Perform pharmacy technician non-sterile compounding duties under pharmacist supervision.
- Reconcile patient medications and review interactions according to standard operating procedures and policies.
- Follow up with families to coordinate patient needs and process refills and deliveries.
- Assist the Purchasing Receiving Technician with RX duties and office maintenance.
- Interface and operate as necessary for patients' prescriptions and shipping.
- Comply with hospital policies and procedures, Joint Commission requirements, safety and quality programs, and ongoing education and training expectations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
