Specialty Pharmacy Supervisor - Full Time Day Shift ( 25382)

Bergen New Bridge Medical Center • Paramus, NJ

4d • Onsite

About The Position

Join Our Team at New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Specialty Pharmacy Supervisor.

Requirements

• Graduation from a 5-year program at an approved college of pharmacy or equivalent.
• Current NJ Pharmacist License
• Good oral and written communication skills.
• Good interpersonal skills.
• Speaks, reads and writes English to the extent required by the position.

Nice To Haves

• Prior managerial/supervisory experience in a specialty pharmacy, clinic, outpatient or community pharmacy setting.
• Expertise in specialty therapeutic areas (e.g., oncology, rheumatology) and familiarity with insurance/reimbursement processes.
• Proven knowledge in obtaining & maintaining URAC specialty pharmacy accreditation & Expertise in HRSA regulations, 340B program requirements, and compliance.

Responsibilities

• Oversees specialty medication workflows, ensuring safe, efficient, and compliant processing across intake, dispensing, patient communication, and distribution.
• Directs and participates in prescription processing activities, provides coaching, manages workflow priorities, and supports performance improvement.
• Manages receiving, storing, and inventory tracking for temperature-sensitive products including creation, validation and maintenance of URAC compliant shipping procedures
• Serves as the primary responsible party for URAC Specialty Pharmacy Accreditation, maintaining adherence to all standards and coordinating survey readiness, documentation, and internal audits.
• Recommends optimizations to specialty workflow processes - monitoring performance, identifying bottlenecks, and ensuring consistent documentation.
• Participates in creation and maintenance of specialty pharmacy policies, procedures, and SOPs
• Supports quality and safety through issue identification, risk monitoring, workflow evaluation, complaint review, and patient satisfaction tracking.
• Co-leads onboarding and ongoing training for technicians and support staff, ensuring competency in specialty workflows, documentation standards, and patient communication.
• Collaborates with the Pharmacy Manager on staffing plans, workload-based scheduling, and coverage needs.
• Evaluates staff clinical and operational performance in specialty pharmacy areas and makes recommendations for personnel actions when appropriate.
• Acts as a key operational point of contact for internal teams and external partners to troubleshoot issues and support consistent, high-quality patient care. This includes insurance navigation, patient financial assistance, and supply chain management.
• Acts as a liaison with the medical staff and nursing concerning prescriptions, patient reactions, medication errors and complaints.
• Assists in preparing reports necessary in documenting the department’s operation.
• Attends meeting as required and participates on committees as directed.
• Ensures that the professional pharmacy staff demonstrates the knowledge and skills necessary to provide care appropriate to the patient’s age.
• Understands and adheres to the Medical Center’s Code of Conduct.
• Familiar with Mission, Vision, and Value Statements.
• Maintains awareness of trends in pharmaceutical activities by reading pharmaceutical and related literature and by participating in professional continuing education programs.
• Performs other duties as assigned to support the overall objectives of the department and organization.

Benefits

• competitive medical, dental, and vision plans
• generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays
• robust tuition reimbursement and continuing education programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager