Specialty Pharmacy Manager

Intermountain HealthKent, WA
Onsite

About The Position

This leader is responsible for managing all aspects of pharmacy services within their scope of responsibility. The leader will ensure that pharmacy services are delivered consistently with Intermountain Health’s Fundamentals of Care (i.e., safety, quality, experience, access, equity, stewardship, engaged caregivers, and growth) and aligned to System Pharmacy Services and their scope of responsibility. Leader ensures a positive customer service experience and that the best possible operational and clinical outcomes are achieved. Leader will implement and support clinical and operational initiatives by fostering a culture of highly engaged caregivers aligned to the goals within their area of responsibility, the service line, and the Organization. The leader is responsible for all human resource responsibilities for their team. The leader is responsible for the fiscal performance management of their team. Additionally, this leader is responsible to ensure the facility remains perpetually compliant with all current laws, regulations, and requirements established by regulatory bodies that guide pharmacy practice. Typically, this leader manages a team of between twenty and forty caregivers and has broad oversight for multiple practice areas or responsibilities with highly complex processes or pharmacy services.

Requirements

  • Doctor of Pharmacy or Bachelor of Science in Pharmacy degree from an accredited institution (degree will be verified).
  • State license, in facility location, to practice pharmacy and dispense controlled substances, or eligibility to obtain a license upon hire.
  • Effective communication, people management, and project management skills.
  • 2 years of leadership experience and demonstrated competence in area of practice that falls under leadership responsibilities of the position.
  • Basic Life Support Certification (BLS) for healthcare providers if required for the role and location within 90 days of hire.
  • Advanced Cardiovascular Life Support (ACLS) if required for the role and location within 90 days of hire.
  • Pediatric Advanced Life Support (PALS) if required for the role and location within 90 days of hire.
  • Demonstrated leadership experience in a professional environment.
  • Ability to effectively interpret and use data.
  • Effective project and time management skills.

Nice To Haves

  • Master’s degree in one of the following fields: MBA, MPH, MHA, or MS in pharmacy from an accredited institution.
  • Pharmacy residency, other post-graduate training, and/or board certification.
  • Previous experience working in an integrated healthcare delivery system.
  • Financial management experience.

Responsibilities

  • Ensures safe, high-quality, and efficient pharmacy services with a culture of accountability consistent with Intermountain Health’s Mission, Vision, and Values.
  • Creates and sustains a culture of continuous improvement by fully adopting the Intermountain Operating Model.
  • Works with pharmacy leadership to identify and implement new processes, technologies, and automation to improve medication safety, operational efficiencies, patient experience, caregiver effectiveness, and reduce expenses.
  • Effectively leads change and related caregiver transitions through effective leadership and strong written and verbal communication.
  • Researches, analyzes, and synthesizes data/informational elements to make well-informed clinical, business, and operational recommendations.
  • Serves as the pharmacy leader responsible for decisions pertaining to pharmacy practice needs to meet both short- and long-term goals.
  • Defines, tracks, and reports key performance indicators related to pharmacy operations and clinical services.
  • Oversees daily activities of team and ensures appropriate training, mentoring, and professional development of all caregivers.
  • Manages recruiting, hiring, coaching, evaluating, and corrective action with caregivers who are direct reports and for creating a culture of accountability and assuring associated standards are achieved and documented.
  • Prepares operational and capital budgets and maintains fiscal accountability in collaboration with System Pharmacy Director.

Benefits

  • Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
  • PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.
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