Specialty Pharmacy Courier - Full-Time Days FLEX
About The Position
The Specialty Pharmacy Courier is responsible for the safe, timely, and compliant transport and delivery of prescriptions and supplies to patients' places of residence. The role supports pharmacy operations while ensuring regulatory compliance, safety standards, and excellent customer service. As a member of our team, you will be an extension and the public face of the Pharmacy, showing compassion, patience, and empathy in every interaction. You will build trust with patients, act with a sense of urgency, and look for opportunities to improve and solve problems. You will recognize the importance of your role in supporting each patient's health and approach every interaction with care and respect. You can make a difference every day by understanding the challenges patients may face and support them in ways that touch lives beyond the pharmacy counter.
Requirements
- High School Diploma or GED
- Preference two of driving experience with the ability to drive in all weather conditions
- Must be 21 years of age or older
- Must have a valid NY State drivers license and clean driving record
Nice To Haves
- Problem solving ability and attention to detail is preferred
- Good written and oral communication skills preferred.
- Requires ability to prioritize work, manage time wisely and adjust to changes in work volumes.
Responsibilities
- Follows infection control, safety procedures, and hazardous material handling protocols.
- Ensures safe operation of vehicle at all times.
- Follows all NYS vehicle traffic laws and safety precautions.
- Maintains all preventative maintenance work orders when needed.
- Uses proper lifting techniques during work tasks to prevent lifting injuries.
- Maintains delivery logs and chain-of-custody documentation.
- Ensures proper handling and transport conditions in accordance with pharmacy policies and regulations.
- Supports pharmacy workflow with timely delivery of medications and supplies.
- Adheres to HIPAA regulations and maintains patient confidentiality.
- Follows assigned schedules and accommodates urgent delivery needs when requested.
- Provides professional customer service to staff and patients.
- Courteous to other vehicles on the road and no valid complaints issued for aggressive driving or vehicle operation.
- Keeps vehicle clean during and after hours of operation. Washes vehicle with supplied vouchers when needed.
- Maintains a professional appearance at all times.
- Wears clearly visible, weather-appropriate Cayuga Medical Center- branded attire at all times while on duty.
- Performs other duties as assigned.
Benefits
- competitive compensation
- comprehensive employee benefits programs
- opportunity to explore and build a career in healthcare through our many professional development programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
