Specialty Operations Pharmacy Technician

CenterWell • Carapichaima, TX

5d • $44,900 - $60,200 • Remote

About The Position

The Specialty Operations Pharmacy Technician 3 Disease Management Team supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. The Specialty Operations Pharmacy Technician 3 Disease Management reports to a Supervisor. The position primarily supports inbound member and provider calls.

Requirements

• Must have an active unrestricted State Board of Pharmacy Technician in one of the following states, AZ, Ohio, or Texas without disciplinary action.
• Must have National Certification: PTCB (CphT) or ExCPT
• Minimum 1 year customer service experience working in a health services or pharmacy setting.
• Basic Proficiency using the following Microsoft Office suite (Word, Outlook, PowerPoint, Excel)
• Knowledge navigating multiple systems and platforms with the ability to troubleshoot and resolve general technical difficulties in a remote environment.

Nice To Haves

• Previous Specialty Pharmacy experience (Oncology, Neuromuscular, Pulmonary)
• Bilingual English and Spanish - You may be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Responsibilities

• You will be in contact with physicians for prescriptions clarification and may enter prescription orders into the system.
• You will support Pharmacists and Patients by ensuring adherence to Specialty Rx specific operational processes developed benefiting healthy outcomes.
• You will provide education and resources for new members demonstrating excellent written and verbal communication skills.
• Decisions are typically focus on methods and processes for completing administrative tasks and projects.
• You will prioritize requests by interpreting and adapting to procedures, processes and techniques.
• You will review and assess in-depth knowledge of administrative processes and organizational knowledge.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed