Specialty Operations Analyst

Lowes • Mooresville, NC

7d • Onsite

About The Position

The primary purpose of the Specialty Operations Analyst is to support efforts for driving the performance of Specialty Operations and ensure we are developing the needed execution content to improve. This includes responsibility for supporting the execution development for Specialty associates such as the Specialty ASMs, Department Supervisors, Specialists, CSAs, and Virtual Sales and Design Associates. This role is critical to Lowe's as it supports the day-to-day store operations, including sales, service, technology, Omni-channel, reporting, content building and upskilling efforts.

Requirements

• Bachelor’s degree or equivalent years of experience in lieu of education requirement, if applicable
• 1 Year Financial Analysis, data analytics, Excel, Access

Responsibilities

• Works cross-functionally to effectively deliver projects, processes improvements and run the business initiatives
• Supports a collaborative environment by working in a team of peers to solve problems and shares information with peers, manager, and customers as appropriate
• Support basic procedural questions or assist with triaging low severity issues related to the Specialty business, and escalating to appropriate teams where needed
• Responsibility for analyzing sales and operational performance for Specialty to ensure trends and opportunities can be identified
• Identify business requirements for program and process initiatives
• Assists Specialty Operations peers and leadership with development of process improvement solutions and execution through policy documentation and implementation
• Collaborate cross functionally to identify gaps in learning for Specialty associates, while assessing the need, help lead content creation and execute final delivery of material facilitation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level