Specialty Medical Scheduling Agent
Professional Answering Service•Las Vegas, NV
•Onsite
About The Position
As a Specialty scheduling Agent, you will be required to gather all patient information required to successfully complete the scheduling task. Empathy, kindness and professionalism is a must when you are dealing with sensitive patient issues and personal information. During peak times you may also be asked to assist with additional calls.
Requirements
- High school diploma or equivalent.
- One year of customer service or call center experience preferred.
- Knowledge of computer usage and keyboarding, preferably in Microsoft Windows and Word environments.
- Ability to type of minimum of 35 WPM.
- Ability to handle confidential and sensitive information.
- Strong written communication skills.
- Excellent verbal communication skills.
- Ability to multitask efficiently, manage time, and remain organized.
Nice To Haves
- Medical terminology is helpful but not required.
Responsibilities
- Gather all patient information required to successfully complete the scheduling task.
- Handle confidential and sensitive information.
- Assist with additional calls during peak times.
Benefits
- Medical, Dental and Vision Insurance.
- 401K plan after one year of employment.
- Flexible scheduling.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
