Specialty Marketing Agent

Westgate Resorts•Bellevue, WA

1d•Onsite

About The Position

VI Resorts by Westgate Corporate (Bellevue, WA) is seeking a Specialty Marketing Coordinator to join their fast-paced, on-site call center in Bellevue, WA. This role involves handling outbound owner engagement, booking inbound vacation package reservations, and coordinating transportation for guests traveling to Mexico properties. The ideal candidate enjoys a high-energy environment, thrives on customer interaction, and is motivated by strong earning potential.

Requirements

1–2 years of call center, hospitality, customer service, or reservations experience preferred.
Strong communication skills and attention to detail
Ability to work days, evenings, weekends, and a flexible schedule
Experience with FIVE9.
Experience with travel coordination, transportation scheduling, or resort operations is a plus.

Nice To Haves

Experience with travel coordination, transportation scheduling, or resort operations is a plus.

Responsibilities

Call owners to schedule owner update and education appointments at designated sales centers.
Handle high-volume inbound and outbound calls to book vacation packages for five participating resort locations.
Confirm travel dates, eligibility, pricing, and presentation requirements with clarity and accuracy.
Maintain exceptional speed and accuracy in all reservation and owner data entry.
Provide professional, friendly service with excellent verbal phone communication and clear written follow-up.
Collaborate with peers and leadership to maintain an efficient workflow and consistent guest experience.
Perform additional duties as assigned.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact