Specialty Dental Assistant Pediatrics

PDS Health•Clinton, UT

About The Position

The Specialty Dental Assistant supports clinicians by delivering the Perfect Patient Experience and helping create Patients for Life. The role includes patient care, office, and laboratory duties, such as preparing patients for oral examinations and assisting dental professionals with treatment of the teeth, mouth, and gums. Specialty Dental Assistants primarily support clinicians in their assigned specialty, including pediatrics, and may need additional training. The position requires collaborative, constructive communication with patients, clinicians, specialty dental assistants, and front-office staff. Specialty Dental Assistants must travel to multiple offices as needed, sometimes several times per day, using a valid driver’s license and insured vehicle or reliable alternate transportation. Travel may be planned or unplanned and may change without notice.

Requirements

  • High school diploma or GED equivalent, and training courses required by the state for certification, licensure, or registration.
  • Certificates, licenses, and registrations as mandated by the applicable state.
  • For Specialty Dental Assistants, a valid driver’s license and automobile insurance, subject to background and motor vehicle record checks at hire; alternatively, reliable alternate transportation that permits timely travel to assigned offices.
  • Ability to travel to multiple offices per day, sometimes several times per day; travel may be planned or unplanned and subject to change without notice.
  • Ability to respond to common inquiries from patients, staff, vendors, or other business-community members.
  • Ability to draw valid conclusions, use sound judgment, and make decisions under pressure.
  • Ability to interact effectively with clinicians and owner doctors.
  • Ability to interpret and apply policies and procedures.
  • Ability to read and interpret business and professional documents, technical procedure manuals, safety rules, operating and maintenance instructions, and governmental regulations.
  • Ability to communicate effectively and present information verbally and in writing to patients and co-workers.
  • Ability to interpret written, verbal, or diagrammatic instructions.
  • Ability to use basic computer software.
  • Self-motivated and reliable, with the ability to work independently and as part of a team.
  • Ability to multitask without compromising work quality.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to handle and maintain the confidentiality of patient records.
  • Organized and detail-oriented, with the ability to work in a fast-paced environment.
  • Results-oriented, energetic self-starter who sets realistic goals, meets commitments, persists, and prioritizes daily work.
  • Customer-service advocate who is flexible, adaptive, empathetic, passionate, and ethical.
  • Influencer who actively listens and observes behavior and creates win-win opportunities for change.

Nice To Haves

  • One-year certificate from an accredited college or technical school, or an equivalent combination of education and experience.

Responsibilities

  • Perform functions in accordance with the applicable state’s Dental Auxiliaries Table of Permitted Duties.
  • Participate in the Perfect Patient Experience by focusing patients on optimal treatment while attending to their needs and concerns.
  • Escort patients to and from the front desk and introduce them to other team members as appropriate.
  • Communicate with front- and back-office teams to help ensure the clinicians’ schedules run smoothly and efficiently.
  • Maintain a clean, sterile, and cheerful environment.
  • Sterilize and disinfect instruments and equipment, and clean operatories in accordance with applicable state infection-control guidelines.
  • Prepare patients for treatment and assist the dentist in providing efficient, quality dental care.
  • Complete radiographs and intra-oral pictures as directed by the clinician.
  • Prepare procedure tray setups and maintain adequate supplies in each operatory.
  • Keep patients’ mouths dry and clear using suction or other devices.
  • Instruct patients on postoperative and general oral health care as directed by the clinician.
  • Record patient charting and clinician notes in the digital patient chart as directed.
  • Present treatment records, consents, and health histories to the clinician before treatment.
  • Maintain equipment according to manufacturer guidelines.
  • Work with the Lead Dental Assistant to ensure adequate clinical supplies are available.
  • Learn to use technology and explain or demonstrate its operation to others.
  • Participate in daily morning huddles, monthly team meetings, and other required meetings.
  • Model company culture, values, standards, and best operational practices.
  • Make decisions consistent with the PDS Brand framework and demonstrate stewardship of the brand.
  • Implement the Perfect Patient Experience process to help gain Patients for Life.
  • Maintain a professional appearance and demeanor and treat others professionally and respectfully.
  • Comply with company policies and applicable state, federal, and other regulatory requirements.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition reimbursement
  • 401(k)
  • Paid time to volunteer in the local community
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