Specialty Dental Assistant Pediatrics

PDS Health•Conroe, TX

16d

About The Position

The Specialty Dental Assistant supports clinicians by delivering the Perfect Patient Experience and helping create Patients for Life. The role includes patient care, office, and laboratory duties, such as preparing patients for examinations and treatment and assisting dental professionals. In a pediatric specialty assignment, the assistant primarily supports clinicians in that specialty and may need additional training. The assistant works collaboratively with specialty dental assistants, patients, and front-office staff, communicating constructively, keeping commitments, sharing progress, and helping address problems. Specialty Dental Assistants may need to travel to multiple offices during the day; travel may be planned or unplanned and can change without notice.

Requirements

High school diploma or GED equivalent, plus training courses mandated by the state for certification, licensure, or registration.
Certificates, licenses, or registrations as mandated by the applicable state.
For Specialty Dental Assistants, a valid driver’s license and automobile insurance, subject to background and motor vehicle record checks at hire; alternatively, reliable alternate transportation that enables timely travel to assigned offices.
Ability to travel to multiple offices per day, potentially several times per day; travel may be planned or unplanned and subject to change without notice.
Ability to respond to common inquiries from patients, staff, vendors, or other members of the business community.
Ability to draw valid conclusions, exercise sound judgment, and make decisions under pressure.
Ability to interact effectively with other clinicians and Owner Doctors.
Ability to interpret and apply policies and procedures.
Ability to read and interpret business, professional, technical, safety, maintenance, and regulatory documents.
Effective verbal and written communication skills with patients and coworkers.
Ability to interpret written, verbal, or diagrammatic instructions.
Ability to use basic computer software.
Ability to work independently and as part of a team; self-motivated and reliable.
Ability to multitask without compromising work quality.
Excellent interpersonal, oral, and written communication skills.
Ability to handle and maintain the confidentiality of patient records.
Organized and detail-oriented, with the ability to work in a fast-paced environment.
Results-oriented, energetic self-starter who sets realistic goals, meets commitments, persists, and prioritizes work.
Customer-service advocate who is flexible, adaptive, empathetic, passionate, and ethical.
Influential and an active listener and observer who can create a win-win need for change.

Nice To Haves

One-year certificate from an accredited college or technical school, or an equivalent combination of education and experience.

Responsibilities

Perform duties in accordance with the applicable state’s Dental Auxiliaries Table of Permitted Duties.
Support the Perfect Patient Experience by focusing patients on optimal treatment while attending to their individual needs and concerns.
Escort patients to and from the front desk and introduce them to other team members as appropriate.
Communicate with front- and back-office teams to help the clinicians’ schedules run smoothly and efficiently.
Maintain a clean, sterile, and cheerful environment.
Sterilize and disinfect instruments and equipment, and clean operatories according to applicable state infection-control guidelines.
Prepare patients for treatment and assist the dentist in providing efficient, quality care.
Take radiographs and intraoral photographs as directed by the clinician.
Prepare procedure trays and maintain adequate supplies in each operatory, replenishing them as needed.
Keep patients’ mouths dry and clear using suction or other devices.
Provide postoperative and general oral-health instructions as directed by the clinician.
Record patient charting and clinician notes in the digital patient chart as directed.
Present treatment records, consents, and health histories to the clinician before treatment.
Maintain equipment according to manufacturer guidelines.
Work with the Lead Dental Assistant to ensure adequate clinical supplies are available.
Learn to operate technology and explain or demonstrate its operation to others.
Participate in daily morning huddles, monthly team meetings, and other required meetings.
Model company culture, values, standards, and operational practices based on the “We Believes.”
Make decisions consistent with the PDS Brand framework and demonstrate stewardship of the brand.
Implement the Perfect Patient Experience process to help gain Patients for Life.
Maintain a professional appearance and demeanor in accordance with company policies; treat others professionally and respectfully.
Comply with company policies and applicable state, federal, and other regulations.
Perform other duties and responsibilities as assigned.