Steakhouse Specialty Bartender

North Fork Mono Casino•Madera, CA
•Onsite

About The Position

The Specialty Bartender prepares and serves alcoholic and non-alcoholic beverages, including classic and contemporary cocktails, and provides attentive Guest service through recommendations, order taking, and addressing concerns. The role maintains a clean, organized, and stocked bar; monitors inventory and assists with supply ordering; processes payments and balances cash; and follows applicable alcohol laws, company policies, and service standards. The bartender may take food orders and upsell when assigned to an outlet with food service, help plan drink menus or develop cocktail recipes, and perform opening and closing procedures. The position is performed on site in Madera, California, and reports directly to the Beverage Supervisor. Work may involve varied shifts, weekends, holidays, overtime, and a hot, cold, noisy, smoky, or confined environment. Candidates must be at least 21 and obtain and maintain a Tribal Gaming Commission license, including passing a background investigation. Qualified Native American applicants receive preference when they meet the minimum qualifications.

Requirements

  • At least two years of bartending experience in a food-and-beverage hospitality environment, such as a full-service restaurant, bar, hotel, or casino.
  • Must be at least 21 years of age.
  • Must obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
  • Current Food Handler certification and RBS certificate, or ability to acquire them; the employer will provide them upon hire.
  • Strong knowledge of cocktail preparation, mixology techniques, drink recipes, premium spirits, wine, and beer.
  • Excellent communication skills, attentiveness, and a friendly, polished demeanor.
  • Meticulous attention to detail for drink preparation and order processing.
  • Ability to handle multiple tasks, orders, and Guest requests in a fast-paced environment while maintaining an organized workspace.
  • Familiarity with health, safety, sanitation, and food-handling regulations, and commitment to verifying legal drinking age.
  • Ability to adapt to changing situations, resolve Guest issues, and remain calm and efficient under pressure.
  • Ability to work effectively with beverage and front-of-house staff and other Team Members.
  • Positive attitude and strong work ethic.
  • Manual dexterity to perform job-related functions.
  • Ability to stand or walk for the duration of a shift and carry trays of food and drinks.
  • Ability to lift up to 50 pounds with or without assistance.
  • Ability to work various shifts, including days, evenings, graveyard shifts, weekends, and holidays.

Nice To Haves

  • High school diploma or GED preferred.
  • Bartending experience in an upscale lounge or restaurant preferred.
  • Ability to assist with planning drink menus, developing cocktail recipes, and promoting specials.

Responsibilities

  • Practice, support, and promote North Fork Mono Casinos' culture and demonstrate exemplary Service Standards.
  • Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and quality expectations.
  • Greet Guests, assess their needs and preferences, take orders, and recommend drinks and specials.
  • Maintain a clean, organized, and well-stocked bar, including glassware, spirits, mixers, and garnishes.
  • Monitor inventory and assist with ordering supplies to ensure availability and prevent shortages.
  • Process cash and card transactions accurately in the POS system, balance cash at shift end, and resolve discrepancies.
  • Provide excellent Guest service, address concerns and complaints, and maintain a professional, friendly demeanor.
  • Understand the food menu, take food orders, and upsell when assigned to an outlet with food service.
  • Check identification to confirm legal drinking age and monitor Guest intoxication.
  • Perform opening and closing procedures, including bar setup, inventory checks, and securing the premises.
  • Collaborate with beverage and front-of-house staff and other Team Members to ensure smooth service.
  • Stay current on mixology trends and, as requested, assist with drink-menu planning, cocktail development, and promotion of specials.
  • Perform other job-related duties as assigned.
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