Business Partner - Specialty Account Specialist – Michigan

GSK•Farmington, MI

7d•Hybrid

About The Position

This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work. The Business Partner - Specialty Account Specialist will provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. The role involves understanding the reimbursement/distribution landscape for specialist customers and identifying the appropriate resources (e.g., Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resources for reimbursement and distribution choices, always working within GSK guidelines and values. The position also includes providing product educational programs/in-services to customers, developing strategies and tactics to generate sales, and developing and implementing strategies specific to each customer within an account (i.e., Rheumatologists, Nephrologists, nurses, mid-levels, business/office managers). Additionally, the role requires developing and maintaining strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK, effectively managing allocated resources, and providing outstanding customer service by responding to customer requests, inquiries, and needs.

Requirements

Bachelor’s degree
Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30%
Valid driver’s license.
Must be able and willing to drive or operate a vehicle – driving is an essential function of this role.
Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience.
Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience

Nice To Haves

Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution.
Expertise in working with Payer Reimbursement Managers
Biologic/Rare Disease/Immunology Sales experience

Responsibilities

Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
Understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values.
Provide product educational programs/in-services to customers.
Work within Compliance guidelines and GSK values always.
Develop strategies and tactics to generate sales.
Develop and implement strategies specific to each customer within an account (i.e., Rheumatologists, Nephrologists, nurses, mid-levels, business/office managers).
Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
Effectively manage allocated resources.
Provide outstanding customer service by responding to our customers' requests, inquiries and needs.