Specialty Account Manager, Long Term Care (Des Moines, IA)

Axsome Therapeutics•Des Moines, IA

4h•$120,000 - $180,000•Onsite

About The Position

Axsome Therapeutics is seeking a field-based Long Term Care (LTC) Specialty Account Manager to drive commercial activities and product performance within an assigned geography. The role executes marketing strategies and supports successful product launches. The Specialty Account Manager is expected to serve as a disease-state expert, product champion, and account specialist while assessing local stakeholders and marketplace trends. The position is based in the assigned territory, which includes Des Moines, Iowa, and requires overnight travel as indicated by business needs.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of pharmaceutical or biotechnology sales experience, including 2 or more years in long-term care or account-based selling environments.
Demonstrated record of outstanding results, including Top 10% or Elite/President’s Club performance.
Must live within the assigned territory’s geography.
Experience collaborating with cross-functional teams and using differentiated resources to achieve business goals.
Ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
Ability to thrive amid ambiguity and high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Prolonged sitting and standing as part of daily job functions.
Ability to regularly lift and carry up to 30 pounds.
Ability to reach overhead to close and secure liftgates or similar equipment.

Nice To Haves

Launch experience strongly preferred.
Patient support services experience is a plus.

Responsibilities

Drive product adoption in LTC facilities.
Conduct effective virtual and in-person customer engagements.
Build relationships across the LTC ecosystem, including psychiatrists, neurologists, nurse practitioners, physician assistants, nurses, LTC staff, closed-door pharmacies, clinical pharmacists, case managers, and care coordinators.
Develop territory and account plans for targeted LTC facilities to achieve and exceed quarterly and annual goals.
Promote products within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
Understand customer needs and develop strong customer relationships.
Advise customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorizations, and appeals or denials.
Navigate market access and reimbursement, including payer requirements, pharmacy fulfillment, patient access programs, and reimbursement tools such as CoverMyMeds.
Use marketing resources to develop customer relationships and confidence in prescribing Axsome medications for appropriate patients.
Report territory activity accurately and on time as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changes in the environment and results.
Complete required training classes and administrative duties accurately and on time.
Manage activities within the assigned promotional budget.
Collaborate effectively across corporate functions.
Attend medical congresses and society meetings as needed.
Ensure timely patient access through patient services and savings programs.
Travel overnight as business needs indicate.
Perform additional responsibilities as assigned.