Specialty Account Manager

CSI Companies

9d•Remote

About The Position

The Specialty Account Manager will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region. Essential Duties and Responsibilities include the following. Other duties may be assigned as necessary. Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals. Formulates a business plan in order to achieve and exceed forecasted annual sales revenue goals. Actively prospect referrals from present and prospective customers. Responsible for handling customer complaints in accordance with Company policies and advise management promptly. Develops territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers. Educates referral sources on all CSI services relating to customer needs and benefits. Creates competitive strategies and routing based upon market trends. Complies with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales. Completes and submits all required reports and administrative duties in a timely manner. Maintains current files and other records in accordance with Company instructions and requirements. Meets established Company standards for the following: Selling skills Product knowledge/competitive knowledge Account and territory penetration Professional appearance and conduct Keeping expenses within Company sales budget Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals. Assists management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas. Provides high quality services to the home-care patient and the home-care referral source. Attends and participates in conventions, trade shows and in-services relating to IV therapy. Consistently represents the company in an ethical, professional manner. Maintain effective working relationship and cooperate with all personnel in the Company. Perform other duties and responsibilities as assigned.

Requirements

Ability to perform each essential duty satisfactorily.
Ability to provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible.
Ability to multi-task and frequently change direction.
Must have and maintain a valid driver's license.
Must maintain automobile insurance coverage.
Must have access to a reliable automobile.
Minimum two years medical sales or equivalent experience.

Nice To Haves

College degree preferred or equivalent experience.
Home infusion or specialty pharmacy experience a plus.

Responsibilities

Establishing and maintaining relationships with referral sources in designated sales territory/region.
Formulating a business plan to achieve and exceed forecasted annual sales revenue goals.
Actively prospecting referrals from present and prospective customers.
Handling customer complaints in accordance with Company policies and advising management promptly.
Developing territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers.
Educating referral sources on all CSI services relating to customer needs and benefits.
Creating competitive strategies and routing based upon market trends.
Complying with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
Completing and submitting all required reports and administrative duties in a timely manner.
Maintaining current files and other records in accordance with Company instructions and requirements.
Meeting established Company standards for selling skills, product knowledge/competitive knowledge, account and territory penetration, professional appearance and conduct, and keeping expenses within Company sales budget.
Collaborating with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
Assisting management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas.
Providing high quality services to the home-care patient and the home-care referral source.
Attending and participating in conventions, trade shows and in-services relating to IV therapy.
Consistently representing the company in an ethical, professional manner.
Maintaining effective working relationships and cooperating with all personnel in the Company.
Performing other duties and responsibilities as assigned.