Specialized Resource Parent Support Worker

DELTA COMMUNITY SUPPORTS•Glenside, PA

2d•$48,000 - $50,000•Onsite

About The Position

The Specialized Resource Parent Support Worker works directly with Specialized Behavioral Health (SBH) Resource Parents to support the well-being, stability, and permanency of children and youth placed in their homes. The role provides direct support, consultation, and coaching to help resource parents meet each child’s emotional, behavioral, social, academic, developmental, and physical needs across home, school, and community settings. The position advances Delta Family Services’ mission to help children grow, learn, and mature in a safe and loving environment, and its values of customer focus, performance excellence, and learning and growth. The worker partners with resource parents and other members of each child’s support team, helps identify and address challenges that could affect placement stability, and provides trauma-informed, strengths-based, individualized coaching. The role also supports access to services, medical and dental care, documentation, transportation planning, crisis response, and coordination with case managers, behavioral health providers, and educational teams. The position reports to the Resource Home Supervisor.

Requirements

Bachelor’s degree in Social Work, Psychology, Sociology, Guidance and Counseling, or Child Development, with at least one year of experience working with children.
Knowledge of the behavioral health system and community resources.
Knowledge of behavior management, de-escalation techniques, and effective parenting strategies for children and youth with emotional or behavioral needs.
Knowledge of trauma-informed care and its implications for caregivers.
Knowledge of the child welfare system.
Strong assessment and documentation skills.
Basic knowledge of the effects of substance abuse, sexual abuse, physical abuse, domestic violence, community violence, homelessness, and poverty on child development and caregiver needs.
Effective crisis management skills.
Ability to build collaborative working relationships with diverse populations and people of varied cultures, ethnicities, genders, ages, sexual orientations, socioeconomic statuses, religions, and educational backgrounds.
Ability to read, write, and speak English and perform arithmetical calculations.
Excellent oral and written communication skills.
Ability to use a telephone, voicemail, copier, facsimile machine, calculator, and other office equipment.
Proficiency in Microsoft Office and social services software, with ability to learn new and emerging technologies.
Ability to prioritize responsibilities and delegate duties to others.
Ability to work effectively with people and facilitate their growth and development.
Ability to apply supervisory and administrative principles and methods.
Valid driver’s license and ability to operate vehicles in accordance with applicable state laws, insurance provider requirements, and company policies and procedures.
Current Pennsylvania Child Abuse, FBI, and Criminal Clearances, as well as child abuse clearances from any state lived in during the past five years.

Nice To Haves

Master’s degree in Social Work, Psychology, Human Services, Counseling, or Criminal Justice.

Responsibilities

Provide direct support, consultation, and coaching to SBH Resource Parents to help them meet the needs of children and youth placed in their homes.
Partner proactively with resource parents to support the safety and stability of children and youth in the home.
Identify caregiver challenges that could jeopardize placement or stability and develop and implement strategies to address them.
Provide face-to-face support at least twice per month, with increased contact for new placements and during crises.
Make initial in-person contact with resource parents within 48 hours of a new SBH placement.
Provide trauma-informed, strengths-based, individualized parent training and coaching.
Partner with resource parents and CUA Case Managers to ensure children and youth receive appropriate behavioral health services; support obtaining services as needed.
Support resource parents in maintaining routine and medically directed medical and dental care, and ensure necessary documentation is obtained and shared.
Train and support resource parents in completing required documentation, including medication logs and daily documentation; review and monitor documentation.
Complete, monitor, revise, and update individualized Crisis Response Plans and SBH Resource Parent Support Plans within required timelines.
Promote communication and collaboration among resource parents, CUA Case Managers, behavioral health providers, and educational teams.
Help resource parents develop transportation plans for children and youth and provide transportation assistance as needed.
Provide rotating 24/7 on-call crisis management and support to resource parents.
Participate in supervision and required trainings according to program policy.
Participate in SBH Resource Parent orientations and trainings at least every three years after curriculum changes.
Support staff development and program capacity in advancing Delta’s mission and values; ensure full use of program resources.
Demonstrate ethical and professional conduct, promote continuous quality improvement and performance measurement, and support Delta’s Risk Management Program.
Perform other assigned duties, which may include working with Medical Foster Care homes.