Parent Support Advocate-CTTP

The House of The Good Shepherd•Utica, NY
•$25 - $25•Onsite

About The Position

The Parent Support Advocate is responsible for providing outreach, support, and advocacy to caregivers and families of youth in care. The Parent Support Advocate acts as a liaison between families and treatment providers. Through identification of family needs and strengths, the Parent Support Advocate will work with a multidisciplinary treatment team to support the efforts of family-driven care and empower families/caregivers to become an active participant and decision maker in the treatment process.

Requirements

  • Minimum high school or equivalency diploma required; some higher education preferred.
  • Minimum of one-year successful human service experience in a behavioral health setting, preferably working with children.
  • Case Management experience preferred.
  • Family Peer Advocate Credential required within 90 days of hire
  • Lived Experience is defined as a parent (biological/adoptive/foster) or primary caregiver of a child/youth with social, emotional, developmental, medical, substance use, and behavioral needs (prior to age 21) that has experience navigating child-serving systems of care on behalf of your child/youth
  • Commitment to the Seven Commitments of our Sanctuary.
  • Ability to engage in collaborative working relationships with agency staff and service providers in children's home communities.
  • Ability to work independently and confidently in various communities.
  • Understanding of basic needs and developmental issues of children in a way that respects individuality.
  • Demonstrate knowledge of behavioral treatment, social skills and age-appropriate developmental milestones of youth.
  • Demonstrate the ability to form effective relationships with youth and families.
  • Strong written, verbal, and organizational skills.
  • Practices infection control, including appropriate hand washing procedures.
  • Valid New York State driver’s license.

Responsibilities

  • Utilize "lived experience" to support and empower families/caregivers through treatment process.
  • Act as a liaison between families/caregivers and treatment team members by helping providers identify family needs via strengths based and family-driven treatment approaches.
  • Provide families and caregivers with emotional support through face to face and phone contacts.
  • Assist family/caregivers in understanding the roles of treatment providers and navigating systems and services.
  • Work with families/caregivers to identify and connect with supportive services/resources in their home community.
  • Empower families/caregivers to advocate for service needs and become involved in decision making/treatment processes.
  • Identify parenting skills that need to be developed.
  • Develop these skills through education and modeling of skills.
  • Develop and co-facilitate parent/caregiver support groups.
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