Speciality Clinic Assistant - .8FTE

LADD MEMORIAL HOSPITAL • Osceola, WI

8d • Onsite

About The Position

Osceola Medical Center is seeking a Speciality Clinic Assistant for a .8 FTE position. This role will work directly with OBGYN clinicians and will be expected to fill in with other specialty clinicians as needed. Responsibilities include providing direct patient care such as rooming patients, scribing, taking vital signs, reviewing patient charts in the EMR system, assisting with small procedures, and administering immunizations. The role also involves inbox management, including contacting patients with results, reviewing patient messages, and completing patient forms. The clinic is committed to implementing core behavior standards focused on teamwork, honesty, integrity, compassion, respect, and quality.

Requirements

• Certified Medical Assistant (CMA, RMA, CCMA, or EMT) or Licensed Practical Nurse (LPN), Required
• Basic Life Support (BLS)
• Demonstrates positive verbal communication and listening skills with internal and external customers. Maintaining these positive relationships. Including but not limited to patients, providers, other department staff, etc.
• Ability to work independently with minimal instruction
• Ability to work in a fast-paced environment, occasionally
• Knowledge of medical terminology and general patient care skills
• Maintain up-to-date knowledge and skill in professional, clinic and system areas
• Demonstrate flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the clinic and other support areas
• Assists with the updating of current and development of new procedures as appropriate
• Knowledge of PC, Windows, and Microsoft Office
• Willingly performing additional duties and tasks as assigned/asked
• Ability to multi-task between tasks
• Sit, stand, or walk, while paying close attention to detail and continual use of equipment in the carrying out direct patient care and related activities
• Lift from waist to shoulder up to 25 pounds occasionally, and up to 50 pounds rarely
• Carry up to 20 pounds frequently and up to 50 pounds occasionally
• Push and pull up to 20 pounds frequently and up to 50 pounds occasionally
• Bend the trunk up to 20 degrees or greater and twist occasionally for patient cares
• Squat and kneel occasionally
• Reach to shoulder height occasionally, and above shoulder height rarely
• Pinch and grip with various forces, and use bimanual dexterity occasionally
• Use visual and auditory acuity frequently
• Repetitive motion of upper body required for extended use of computer
• Communicate via spoken, written or electronic word with patients and family, staff, pharmacies, third party payors and other outside agencies on a frequent basis

Nice To Haves

• Clinical experience, preferred
• Specialty Clinic Experience, preferred
• OCHIN EPIC Experience, preferred

Responsibilities

• Providing direct patient care rooming patients
• Scribing
• Obtaining vitals signs
• Review patients chart in EMR system
• Helping with small procedures
• Administer Allergy injections
• Administering immunization
• Chart prepping
• Inbox management, which would include but not limited to, calling /contacting patients with results, reviewing patient messages, and completing patient forms
• Assist with patients, scheduling, and registration staff to ensure patient’s needs are met
• Remain punctual, reliable, and available for late coverage if applicable
• Assess and solve problems while effectively providing high quality service to patients
• Maintain a positive and respectful attitude
• Maintain required certification and/or licensure applicable to degree
• Communicate clearly and effectively with internal and external customers
• Bring issues directly to the appropriate individual in a timely manner
• Maintain confidentiality of all information acquired through clinic employment
• Follow clinic emergency/safety protocols and attend mandatory meetings
• Abide by clinic protocols, ergonomic recommendations, and OSHA standards
• Adhere to the clinic Core Behavior Standards and provide comprehensive care according to a patient-centered healthcare clinic
• Utilize appropriate communication methods to ensure communication is delivered accurately and timely

Benefits

• Osceola Medical Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree