Specialist, Trustee Operations

Altisource•Charlotte, NC

9h•$22 - $24•Onsite

About The Position

ARE YOU READY TO WORK AT ALTISOURCE? Are you a natural leader who loves working through people’s problems to find the best solution? Are you a quick learner who is self-motivated and able to work well independently as well as on a team? Are you interested in working on a new product where you can make an immediate impact? If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities. We are looking for a Foreclosure Trustee Services Specialist with a passion for customer service, quality assurance, and leadership. This is a great time to join the team and be a part of a growing and stable organization. This position will be onsite in our Charlotte, NC office.

Requirements

Accounting education and/or 3+ years of relevant experience
Up to 5 years of work experience
Prior experience with Bankruptcy or Foreclosure processes
A good team player with proven abilities to also work as an individual contributor
Strategic, analytical, and critical thinking skills; ability to break down problems and formulate plans
Proven ability to collaborate
Positive demeanor
Good oral and written communication skill
Must be a Notary
Must be located in the Charlotte, NC Ideal Candidate must be commutable to Charlotte.

Nice To Haves

College degree welcomed but not required
Experience with Mortgage Trustee Servicing, title servicing or foreclosure.
Experience with reverse mortgage services.
Must have an understanding of trustee services, processes and procedures.
Recording experience in a title or trustee capacity.
Prior knowledge of CaseAware or similar Case Management Systems is preferred but not required

Responsibilities

Order appraisals/update system with documents and information; work with client and appraisers on issues.
Review/execute DNMS documents and review foreclosure files for litigation team, appear in court, if necessary.
Document executions review and update spreadsheets.
Take & return calls from borrowers/lienholders/realtors/attorneys.
Respond to borrower/realtor/lienholder email/fax inquiries.
Work with co-counsel on issues with foreclosures.
Third-party surplus files: spreadsheets for AZ, CA, NV, TX, WA. Work with our attorneys on surplus updates.
Work in the Charlotte NC physical office: process mail, monitor phones, assist incoming visitors.
Review/execute/upload documents for remote trustee team.
Maintain/update team manuals, provide assistance to team members regarding issues/questions.
Document recording.
Quality control, as a team
Additional duties as required.

Benefits

Competitive base salaries at $22-24/hour
401k plan
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Flexible Spending Account or Health Saving Account
Life insurance, short-term, and long-term disability
Paid holidays, plus 19 days of accrued PTO for a total of 29 paid days off per year

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