Specialist Title Services Quality Assurance

Hilton Grand VacationsOrlando, FL

About The Position

A Title Services Quality Assurance Specialist facilitates close working relationships between the Contracts team, Sales QAs, Customer Service Manager, Portfolio Services, Legal, Compliance, Title Companies, Underwriters, and owners to accomplish resolution of all HGV review, audit, recording review and recording open issues. Good customer service skills, negotiation skills and the ability to address title issues are a requirement for success in this role.

Requirements

  • Good customer service skills
  • Negotiation skills
  • Ability to address title issues

Responsibilities

  • Facilitate close working relationships between the Contracts team, Sales QAs, Customer Service Manager, Portfolio Services, Legal, Compliance, Title Companies, Underwriters, and owners to accomplish resolution of all HGV review, audit, recording review and recording open issues.

Benefits

  • Medical, Dental, and Vision insurance from Day One
  • 401k plan with company match
  • Life insurance
  • Company stock purchase program
  • Access to outstanding Team Member benefits
  • Discount travel programs
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition
  • Numerous learning and advancement opportunities
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