Specialist, Technology Risk Management

MSD • Rahway, NJ

1d • $87,300 - $137,400 • Hybrid

About The Position

Our Company's Information Technology division partners across the business to support patients and customers worldwide. We are a collaborative, innovative team that uses information and technology to drive efficiency, productivity, and business value in support of global medical innovation.
The Company’s Records and Information Management (RIM) Program is part of the IT Governance, Risk and Compliance organization. In collaboration with various stakeholders, the RIM team supports the enterprise by developing and maintaining policy, training, the records retention schedule, and the Liaison Network. The team also provides guidance and best practices for the effective management of records and information.
Reporting to the Associate Director, Records and Information Management (RIM), the Specialist (R2) supports the enterprise-wide RIM Program through program coordination, records governance support, education, and stakeholder engagement. Collaborating with various team members across the globe, this role helps maintain the accuracy of the records retention schedule, responds to customer inquiries, and supports communication, training, and continuous improvement activities that advance compliance and information risk management objectives.

Requirements

• Bachelor’s Degree with 0-3 years of experience OR a minimum of high school diploma with at least 4 years of relevant work experience
• Experience in records and information management or information governance.
• Experience supporting retention schedule maintenance, stakeholder engagement, information governance or related activities.
• Experience developing and publishing professional communications materials to broad audiences.
• Experience supporting training, awareness, or stakeholder communications.
• Data Management
• Information Management
• Information Security
• Information Systems Management
• IT Governance
• IT Risk Assessments
• IT Risk Governance
• IT Risk Response and Reporting
• Knowledge of regulations and frameworks
• Meeting Planning
• Oral Communications
• Organizational Communications
• Prioritization
• Stakeholder Communications
• Stakeholder Engagement
• Stakeholder Management
• Teamwork
• Technical Advice
• Technology Risk

Nice To Haves

• 5+ years of experience in a regulated industry, legal environment, or similar setting preferred.
• Experience with records retention schedules or related information governance processes preferred.
• Working knowledge of at least one pharmaceutical business function in human or animal health, such as research, manufacturing, or marketing and sales.
• Strong collaboration and stakeholder engagement skills.
• Customer-focused mindset and service orientation.
• Strong planning, prioritization, and follow-through.
• Excellent attention to detail and accuracy.
• Sound judgment and ability to work with moderate independence.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, Viva Engage, and SharePoint.
• Experience with JIRA, Confluence, and Apptio TargetProcess
• Strong written and verbal communication skills.

Responsibilities

• Coordinate program operations that support the planning, execution, and ongoing management of the RIM Program.
• Develop and maintain RIM communications, training materials, presentations, and awareness resources.
• Coordinate and participate in meetings, workshops, and program events, including scheduling, preparation, and follow-up.
• Partner with internal stakeholders to communicate program updates, reinforce RIM expectations, and support engagement across business functions.
• Maintain the accuracy and integrity of the records retention schedule and related information in applicable tools and systems.
• Respond to customer inquiries related to records retention requirements with timely, accurate guidance.
• Research and resolve records management questions from business stakeholders.
• Support Records Liaisons and other stakeholders by providing guidance on roles, processes, and available resources.
• Identify opportunities to improve processes, communications, and stakeholder experience.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus
• long-term incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree