Specialist- Technical Services
Eagle Valley Library District•Eagle, CO
•Hybrid
About The Position
The Library Technical Services Specialist incorporates learned skills related to acquiring, organizing, and maintaining a variety of library materials, in collaboration with the Catalog Librarian. The specialist also provides customer service to patrons including processing new library cards, check-in & check-out of materials, collection of money for fees and other duties as assigned. Teamwork, communication and personal accountability are essential to the success of this position.
Requirements
- Adept with computer software navigation, customer service, and attention to detail.
- Ability to understand and apply both District policies and Colorado library laws.
- Ability to solve practical problems and respond to routine requests.
- Bachelor’s Degree, equivalent work experience or completion of apprenticeship.
- One year of customer service work experience.
Responsibilities
- Perform library tasks during assigned customer service desk rotations
- Maintain library shelf materials and keep public areas tidy
- Assist patrons with standard library services
- Assist patrons with library computer navigation, troubleshooting library device hardware issues, and introducing digital resources
- Support staff with opening and closing procedures for both the library branch and outreach vehicles
- Complete monthly check-in meeting with supervisor
- Perform data entry tasks in the catalog and patron database
- Manage material receiving, cataloging and processing
- Manage inter-library loan requests and fulfillment
- Support staff with front of house library operations
- Support staff in outreach service procedures and providing standard library services during outreach events, including bookmobile operations
- Transport mail to and from the post office and sort into appropriate inboxes
- Assist in inventory procedures for books, materials and supplies
- Support serials cataloging, including magazine and newspaper materials, as well as claims and withdrawal procedures
- Assist the Technical Services Manager with special projects as assigned
Benefits
- medical, dental and vision insurance
- paid vacation, sick and holiday time off
- retirement match
- bilingual pay incentive
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
