SPECIALIST, TALENT ACQUISITION (CONTRACTOR)

Compass Group•Charlotte, NC
•Onsite

About The Position

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Requirements

  • Provides excellent customer service to field operators throughout the hiring process.

Nice To Haves

  • One to three years in an administrative and/or customer service role
  • Positive attitude and problem-solving aptitude

Responsibilities

  • Fields calls and tickets from operators via a centralized support center providing: ATS technical support for operators completing the recruitment and onboarding process.
  • Level 1 support for background check tickets via the First Advantage and Checkr systems.
  • Facilitates tickets with appropriate technical teams as needed.
  • Participates in system and technology testing
  • Provides a high level of customer service
  • Other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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