Specialist Ski Patrol

Vail Resorts•Ludlow, VT

9d•$25 - $35•Onsite

About The Position

The Specialist Ski Patrol role helps ensure the safety and security of staff and guests on the mountain while delivering strong guest service. Patrollers focus on prevention and must remain dependable and calm during incidents. The position involves working across varied terrain and winter weather, assisting injured or ill guests, supporting mountain safety programs, and contributing to efficient patrol operations. Specialists also coordinate a team of patrollers, support training and development, communicate team goals and progress, and take a leadership role in improving patrol operations. This is a full-time, winter seasonal position for the 2026/2027 season, scheduled five days per week. The listed pay range is $24.64–$35.20 per hour. Housing is available. Seasonal applications are accepted until December 15 or until positions are filled, whichever comes first.

Requirements

Effective communication and strong guest-service skills.
Strong decision-making skills.
Strong leadership skills.
Ability to maintain effective working relationships across and within departments.
Advanced-to-expert skiing ability, including safely navigating any area of the mountain by chairlift or hiking access in all weather and snow conditions; ability to handle a toboggan safely in any terrain after provided training and perform avalanche mitigation duties.
High school degree or equivalent.
Outdoor Emergency Care (OEC) Technician Certification, at minimum.
Ability to access and use technology across multiple platforms.
English speaking, writing, and comprehension skills.
At least 18 years of age.
Valid U.S. driver’s license.
Previous patrol experience.
Availability to work holidays and weekends; the position is full-time, five days a week.
Ability to ski daily at an advanced-to-expert level in all snow and weather conditions for at least two hours and up to eight hours at a time.
Ability to lift and ski with at least 50 pounds daily, with help as needed.
Frequent ability to lift, stand, walk, sit, and maneuver in all mountain climate conditions at high elevation.
Full dexterity of hands and fingers to feel and maneuver in cold temperatures.
Ability to reach with hands and arms.
Ability to climb, balance, stoop, kneel, crouch, or crawl in all weather conditions at high elevation.
Good vision, corrected or uncorrected, including near, distance, peripheral, and depth perception, and ability to adjust focus.

Responsibilities

Supervise and promote guest safety on varied terrain and in changing winter weather, meeting advanced patroller guest-service expectations.
Assist injured or ill guests on the mountain.
Transport injured guests off the mountain using a toboggan or support airlift operations.
Maintain trails by identifying hazards and setting up closures and safety materials, while addressing other impacts from the resort environment.
Transport supplies and heavy equipment to areas of need.
Perform end-of-day closing procedures to ensure all guests are safely off the mountain.
Enforce the Skier Responsibility Code and resort policies.
Conduct chairlift and guest evacuations.
Operate snowmobiles to reach areas of the mountain as needed.
Demonstrate effective communication and strong guest-service skills.
Work with the management team to promote safe, cohesive, and efficient ski patrol operations.
Coordinate a team of patrollers in daily operations and tasks.
Identify and communicate potential AI needs to the Team Lead.
Assist with training and development of assigned team members, and promptly inform the Team Lead when patrollers are falling short of expectations or goals.
Support safety initiatives and contribute to the ongoing safety culture.
Take a leadership role in improving patrol operations and completing special assignments.
Work with other patrollers in all aspects of the job.
Set a positive workplace example through training, initiative, and the quality and quantity of work.
Interact and assist with other departments in a positive and professional manner.
Communicate team goals, daily expectations, and progress to team members, helping improve department metrics throughout the season.
Participate in and support mountain safety programs.
Perform other duties as assigned.