Specialist, Shareholder Services Representative

BNY Mellon • Lake Mary, FL

8h

About The Position

The Specialist, Shareholder Services Representative plays
a pivotal role in the Transaction Processing function, specifically within the
Transaction Processing job family. This position is responsible for ensuring
seamless execution and management of shareholder services transactions. The role
supports BNY's commitment to operational excellence and client satisfaction by
adhering to principles of integrity and transparency. By leveraging expertise in
transaction processing, the Specialist contributes to the organization's
strategic pillars by enhancing service delivery and maintaining the highest
standards of accuracy and efficiency.

Requirements

• Bachelor's degree in Finance, Business Administration, or related field preferred.
• 0-2 years of experience.
• Strong analytical and problem-solving skills to manage complex transactions and resolve issues.
• Excellent communication skills for effective client interaction and collaboration with team members.
• Attention to detail and organizational skills to ensure accuracy and compliance in transaction processing.

Responsibilities

• Execute and oversee shareholder services transactions by applying detailed knowledge of transaction processing systems and protocols.
• Ensure accuracy and compliance in transaction processing by adhering to regulatory requirements and organizational policies.
• Collaborate with internal teams and stakeholders to optimize transaction workflows and improve service delivery.
• Provide exceptional client service by promptly addressing inquiries and resolving issues related to shareholder transactions.
• Contribute to process improvement initiatives by identifying inefficiencies and recommending solutions.
• Maintain comprehensive records and documentation to support auditing and reporting requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees