Specialist, SDLC and Delivery Enablement
About The Position
Are you interested in building capabilities that enable innovation, speed, agility, scalability, and efficiency? The Global Technology and Operations team takes great pride in our culture, where digital transformation is built into our DNA. When you join our organization at Prudential, you’ll unlock an exciting and impactful career - all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Prudential is transforming how teams deliver value through Scaled Lean Delivery, a modern framework designed to improve speed, transparency, predictability, and business outcomes across the enterprise. As a Specialist, SDLC and Delivery Enablement, you will help the team operationalize and scale this transformation through project management, enablement, adoption, communications, stakeholder engagement, training, and change management activities. Working alongside the Lean Delivery Outcomes team and partnering with delivery, business, product, technology, and operations teams, you will support the successful adoption of Scaled Lean Delivery and help drive measurable delivery improvements. Reporting to the Lean Delivery Outcomes organization, this role is ideal for someone who enjoys influencing change, solving complex organizational challenges, and helping teams achieve better outcomes through continuous improvement.
Requirements
- Bachelor's degree or equivalent experience.
- Experience supporting Agile, Lean, Product Management, Program Management, Change Management, Process Excellence, Transformation, or Delivery organizations.
- Strong analytical, organizational, and communication skills.
- Ability to work independently while managing multiple priorities.
- Experience preparing executive-level presentations, reports, and communications.
- Strong facilitation and stakeholder engagement skills.
- Demonstrated ability to influence without authority.
- Familiarity with Agile delivery frameworks, Lean principles, SDLC concepts, or organizational change practices.
Nice To Haves
- Experience with measurement, dashboards, reporting, or data analysis preferred.
- Financial services or regulated industry experience preferred.
Responsibilities
- Support Enterprise Scaled Lean Delivery Change Management, Adoption, and Enablement
- Support the development and documentation of processes, procedures, and supporting materials to enable the enterprise rollout of Scaled Lean Delivery.
- Coordinate and manage change management activities that advance the evolution of enterprise delivery practices, including the delivery enablement roadmap, rollout planning, communications, adoption strategies, and learning materials.
- Partner with delivery teams and leaders to drive adoption of Scaled Lean Delivery practices, identify barriers, and recommend opportunities to improve delivery effectiveness.
- Support teams as they transition from project-based execution to outcome-driven delivery models focused on measurable business value.
- Monitor adoption progress, assess engagement, and identify opportunities to strengthen enablement and sustained adoption.
- Enable Collaboration Across Stakeholders
- Manage dependencies, risks, issues, and action plans supporting rollout activities.
- Create presentations and reports for leadership updates.
- Help identify trends, risks, issues, and opportunities for improvement.
- Partner with delivery, technology, portfolio, governance, and business stakeholders.
- Advance Continuous Improvement
- Contribute ideas that improve processes, communications, onboarding, and operational effectiveness.
- Capture lessons learned and best practices from pilots and early adopters.
- Assist with maintaining methodology content, standards documentation, and knowledge repositories.
- Help identify opportunities to leverage automation and AI-enabled solutions.
- Ad Hoc Projects and Support
- Lead strategic projects to support the evolution of Scaled Lean Delivery.
- Provide project/program management support to the LDO team.
- Support the team in adhering to timelines and deliverables to enable the enterprise scaling of Scaled Lean Delivery.
Benefits
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
- 401(k) plan with company match (up to 4%).
- Company-funded pension plan.
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
