Specialist-Registration I

IU HealthIndianapolis, IN
Onsite

About The Position

Facilitates patient flow from point of entry to final destination in a timely, accurate, and professional manner. This role is responsible for gathering and entering patient information to ensure accurate financial and demographic records, supporting optimal reimbursement and patient outcomes.

Requirements

  • High School Diploma/GED is required.
  • Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
  • Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
  • Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

  • Prefer relevant experience in a health care setting.

Responsibilities

  • Patient registration and check-in
  • Welcome and assist patients and families in a professional, compassionate manner
  • Verify insurance and ensure financial accuracy
  • Schedule appointments and manage patient communication
  • Answer incoming calls and direct patients/visitors appropriately
  • Explain department/hospital policies, charges, and procedures
  • Collect payments and enter charges into appropriate systems
  • Maintain compliance with confidentiality and regulatory requirements
  • Support overall patient flow and clinic operations
  • Interview patients to obtain accurate medical and demographic information
  • Ensure data accuracy for billing and clinical systems
  • Coordinate patient movement through the clinic efficiently

Benefits

  • Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
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