Specialist-Registration I

IU Health • Indianapolis, IN

34d • Onsite

About The Position

This role serves as the first point of contact for patients and is responsible for facilitating patient flow, scheduling, registration, insurance verification, and check-in/check-out activities. The position supports a high-volume, fast-paced physician practice seeing approximately 140 patients per day.

Requirements

• High School Diploma or GED
• Strong customer service skills
• Ability to work in a fast-paced environment
• Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Experience in a healthcare setting
• Experience with Cerner (or ability to learn quickly)
• Knowledge of medical terminology
• Understanding of insurance verification processes
• Familiarity with ICD-10 and CPT coding

Responsibilities

• Patient check-in and check-out
• Schedule and reschedule appointments
• Pre-register and verify insurance prior to appointments
• Manage insurance-related issues and questions
• Collect and update patient demographic and financial information
• Explain departmental/hospital policies and charges
• Collect applicable payments
• Answer incoming calls and direct patients appropriately
• Collaborate closely with physicians and back-office staff to ensure accurate scheduling

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED