Specialist, Recreational Sports (E-Sports)

Texas A&M University System•Laredo, TX

4d•Onsite

About The Position

The Specialist, Recreational Sports, under general supervision, assists in the oversight of the recreational center, intramural program, employee leadership programs, and/or administers fitness and wellness programs. This role is responsible for assisting in the managing, planning, and supervising the day-to-day operations of the E-Sports program and Dusty’s Den (Game Room) and marketing of programs. The Specialist ensures all NACE (National Association of Collegiate E-Sports) requirements are met by institution and athletes to maintain eligibility. They also assist in developing a marketing plan to promote the program through creating graphics, hype videos, player spotlights, and website and social media updates. A key responsibility includes monitoring a comprehensive risk management plan and ensuring accident/incident reports are completed by student employees, while maintaining documentation related to all accidents/incidents. The Specialist assists in the development of short-range goals for the department’s programs and/or operations and develops procedures for documenting departmental business processes. They supervise all aspects of assigned program(s) and assist in recruiting, hiring, training, scheduling, supervising, and evaluating assigned personnel. This role may also complete payment transactions, purchase equipment, perform inventory, and oversee general maintenance. Additional responsibilities include conducting student employee meetings, providing supervision to coaches and student coordinators, collaborating with campus departments and community partners, providing excellent customer service, conducting facility and equipment inspections, assisting with maintaining operational records, and assisting with the planning and implementation of departmental programs, tournaments, and special events.

Requirements

Bachelor’s degree.
One year of related experience.
Knowledge of: Word processing, spreadsheet, and database applications.
Ability to: Multitask and work cooperatively with others.
Communicate effectively, orally and in writing.
General office and recreational facility environment.
Evening and/or weekend hours may be required.
Position requires on-campus, face-to-face interactions.
Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Nice To Haves

Prior supervisory experience including training and staff development.
Two or more years of related experience to include working with others in a supervising capacity.
Strong computer knowledge
Time management and customer service skills
Ability to: Interact effectively and professionally with the general public and the students served.
Self-directed to assist in planning, organizing, assessing, and performing tasks.
Make effective presentations to students, Rec Sports members and TAMIU community.
Provide excellent customer service and practical problem-solving assistance to internal and external customers.
Interpret a variety of documents such as safety rules, operating/maintenance instructions, and procedures manuals.
Develop effective leadership skills to meet the needs of the program.
CPR/AED and First Aid Instructor certification.

Responsibilities

Assists in the managing, planning, and supervising the day-to-day operations of the E-Sports program and Dusty’s Den (Game Room) and marketing of programs.
Responsible for scheduling of the E-Sports arena, including tryouts, practices, competitions, and open times.
Ensures all NACE (National Association of Collegiate E-Sports) requirements are met by institution and athletes to maintain eligibility.
Assists in developing a marketing plan to promote the program through creating graphics, hype videos, player spotlight, and website and social media updates.
Monitors a comprehensive risk management plan and ensures accident/incident reports are completed by student employees; maintains documentation related to all accidents/incidents.
Assists in the development of short-range goals for the department’s programs and/or operations.
Develops procedures for documenting departmental business processes.
Supervises all aspects of assigned program(s).
Assists in recruiting, hiring, training, scheduling, supervising and evaluating assigned personnel.
May complete payment transactions and receipt credit cards for the payment of memberships or special services.
May purchase equipment, perform inventory, and oversee and perform general maintenance.
Conducts student employee meetings to communicate University and department expectations.
Provides supervision to coaches and student coordinators for each of the game titles represented by the program.
Collaborates with campus departments, student organizations, and community partners to support cooperative programming opportunities and special events.
Provides excellent customer service by responding to participant inquiries, resolving routine operational concerns, and fostering a welcoming environment.
Conducts routine inspections of assigned facilities and equipment and coordinates maintenance needs through established reporting procedures.
Assists with maintaining operational records, participation data, and administrative documentation related to assigned programs and facility operations.
Assists with the planning and implementation of departmental programs, tournaments, and special events.