Specialist Quality Solutions

Medline Industries, LPNorthfield, IL
$79,000 - $119,000Onsite

About The Position

Act as the liaison between quality departments (clinical, supplier quality, and post-market surveillance) as well as product division departments (sales, marketing, and purchasing) to prioritize and implement quality initiatives. Responsible for analysis of challenges identified by leadership and independently recommending and implementing solutions.

Requirements

  • Bachelor’s degree.
  • At least 5 years of experience quality, marketing, or related field.
  • At least 2 years’ experience in managing projects with cross functional teams.
  • At least 2 years’ experience in developing and delivering presentations.
  • Ability to communicate technical information to non-technical audiences including executive level internal and external stakeholders.
  • Skill and ability to complete assignments and projects within tight timeframes.
  • Ability to coordinate concurrent projects and manage competing priorities and critical deadlines.
  • Proficient in Microsoft Applications (Excel, Word, PowerPoint) and computer system technology.
  • Position requires travel up to 25% of the time for business purposes (within state and out of state).

Nice To Haves

  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

Responsibilities

  • Resolve urgent and complex customer quality issues in a timely and professional manner.
  • Ability to effectively organize work in the face of shifting priorities. Anticipates and takes action on what needs to be done to ensure projects are completed.
  • Lead risk analysis activities for new and existing products and services; provide insight and review with client and leadership.
  • Develop, initiate and implement innovative and effective quality programs and solutions to improve quality outcomes for our Custom Procedure Tray customers.
  • Analyze customer specific quality data and map engagement strategies to address quality trends.
  • Troubleshoot potential quality trends related to Medline custom kits
  • Develop content and present to current and potential Medline customers, sales reps, and division leadership to promote Medline quality initiatives.

Benefits

  • competitive total rewards package
  • continuing education & training
  • health insurance
  • life and disability
  • 401(k) contributions
  • paid time off
  • access to the Employee Assistance Program
  • Employee Resource Groups
  • Employee Service Corp
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