Quality Systems and Digital Solutions Specialist

J.D. Irving, LimitedDartmouth, NS

About The Position

This role is responsible for the development, enhancement, and continuous improvement of business systems that support Quality Management and operational excellence initiatives. The role partners with stakeholders across the organization to identify business needs, gather and document requirements, develop digital solutions, and deliver projects that improve process efficiency, data quality, and business performance. The position leads and supports system development initiatives using technologies such as Power Apps, Power Automate, Excel, and other business applications. The Specialist manages projects from concept through implementation, acts as a liaison between business and technical stakeholders, and provides ongoing support, maintenance, and optimization of business systems and workflows. The role requires a degree of independence, stakeholder engagement, analytical problem-solving, and the ability to communicate project status, risks, and recommendations to diverse audiences.

Requirements

  • Degree in a relevant field.
  • Experience in developing and enhancing business systems.
  • Proficiency with technologies such as Power Apps, Power Automate, and Excel.
  • Project management experience from concept through implementation.
  • Ability to act as a liaison between business and technical stakeholders.
  • Strong analytical problem-solving skills.
  • Ability to communicate project status, risks, and recommendations to diverse audiences.

Responsibilities

  • Development, enhancement, and continuous improvement of business systems supporting Quality Management and operational excellence.
  • Partnering with stakeholders to identify business needs, gather requirements, and document specifications.
  • Developing digital solutions using technologies such as Power Apps, Power Automate, and Excel.
  • Managing projects from concept through implementation.
  • Acting as a liaison between business and technical stakeholders.
  • Providing ongoing support, maintenance, and optimization of business systems and workflows.
  • Communicating project status, risks, and recommendations to diverse audiences.
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