Specialist Quality Complaints

QRC Group • Juncos, PR

1d

About The Position

We are seeking a Specialist Quality Complaints to lead and manage product complaint investigations, perform data analysis and trending of complaint information to detect signals proactively and take appropriate actions promptly.

Requirements

• Doctorate or Masters + 2 years of directly related experience or Bachelors + 4 years of directly related experience or Associates + 8 years of directly related experience or High school/GED + 10 years of directly related experience.
• Experience in project management, root cause analysis, CAPA determination.
• Quality mindset and deep compliance knowledge.
• Proficient in Microsoft Office Programs (Excel, Outlook) and usage of Teams.
• Fully bilingual (English and Spanish)

Responsibilities

• Lead and manage product complaint investigations
• Perform data analysis and trending of complaint information to detect signals proactively
• Take appropriate actions promptly

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed