Specialist, Production Services Application Support Analyst

Bank of New York MellonPittsburgh, PA
$52,000 - $56,000Onsite

About The Position

Production Services Application Support - Securities Finance At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Production Services Specialist to join our Production Services Securities Finance team. This role is located in Pittsburgh, PA.

Requirements

  • Bachelor’s degree in computer science, engineering, information systems, or a related discipline, or an equivalent combination of education and relevant experience
  • Relevant experience supporting business-critical production platforms within a global financial services environment, including exposure to trading, cash management, end-of-day processing, or batch operations
  • Solid technical and operational experience in application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
  • Demonstrated ability to manage high-priority production issues with urgency, communicate effectively with technology and business stakeholders, and perform well in a fast-paced, time-sensitive environment
  • Proven ability to collaborate across regions and functions to strengthen service reliability, reduce operational risk, and support a resilient global operating model

Responsibilities

  • Provide production support for the Securities Finance platform, improving alignment to business activity across trading, cash, and batch operations
  • Support application end-of-day processing, including oversight of critical operational activities and timely issue resolution
  • Oversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflows
  • Support end-of-day cash activities through cross-regional operational partnership and effective time zone overlap coverage

Benefits

  • highly competitive compensation
  • benefits
  • wellbeing programs
  • access to flexible global resources and tools
  • generous paid leaves
  • paid volunteer time
  • 401(k) plan
  • Company-sponsored medical, dental, vision, and basic life insurance plans
  • various paid time off benefits, such as vacation and sick time
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