Specialist, Product Management
About The Position
Mastercard's Network Products team is responsible for delivering secure, scalable, and high-performance payment capabilities across a global ecosystem. In North America (NAM), the team focuses on strengthening core network products, expanding acceptance, and enabling new use cases to drive growth and customer value. US Maestro is key within the Mastercard US, supporting transaction processing, merchant acceptance, and customer experiences across the U.S. market. This role will contribute to the development, performance analysis, and operational execution of US Maestro within the North America region. The individual will work closely with product managers, engineering teams, and cross-functional partners to support the growth, optimization, and expansion of US Maestro capabilities across the network ecosystem.
Requirements
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field
- 2–5 years of experience in payments, product management, technology, or operations roles
- Strong analytical and problem-solving skills with attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and stakeholder management skills
Nice To Haves
- Understanding of debit products and payment network fundamentals (authorization, clearing, and settlement)
- Familiarity with product lifecycle management
- Experience with transaction processing, routing, or acceptance-related technologies
- Exposure to data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Understanding of customer journey mapping and product design principles
Responsibilities
- Support development and enhancement of US Maestro product capabilities, including transaction processing, routing, and acceptance features
- Analyze product and network performance metrics (e.g., transaction volumes, approval rates, processing trends) to identify growth and optimization opportunities
- Contribute to product lifecycle activities, including requirements documentation, testing, pilot support, and implementation
- Collaborate with engineering, operations, and regional stakeholders to ensure timely delivery and issue resolution
- Support expansion of US Maestro acceptance across merchants, acquirers, and issuers
- Assist in onboarding and rollout activities for new product capabilities and enhancements
- Conduct impact assessments to evaluate changes across network services and customer experience
- Develop and maintain product documentation, reporting dashboards, and insights for leadership updates
- Support go-to-market enablement efforts, including preparation of materials and stakeholder coordination
- Contribute to cross-functional initiatives to improve operational efficiency and enhance transaction performance
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
