Product Information Management Specialist

Order.co

3d•Remote

About The Position

The Product Information Management Specialist is responsible for maintaining, optimizing, and enhancing Order.co’s product catalog to improve customer purchasing efficiency, drive cost savings, and support revenue growth. This role involves detailed data management, vendor research, pricing optimization, and real-time order analysis to ensure catalog accuracy and effective product substitution.

Requirements

Bachelor’s degree required
Strong attention to detail with the ability to identify inconsistencies in large datasets
Strong written communication skills and ability to follow through on tasks independently
Proficiency with Excel or Google Sheets
Ability to learn and navigate new tools and systems quickly

Responsibilities

Add, update, and maintain vendor pricing and product availability for high-volume and high-impact SKUs
Ensure accuracy, consistency, and completeness of catalog data across internal systems
Identify and correct discrepancies in product information, pricing, and availability
Map product substitutes and recommend viable alternatives based on pricing, availability, and customer needs
Analyze product relationships to support intelligent substitution logic
Execute catalog enhancements to reduce friction in the purchasing process and improve fulfillment rates
Source product and pricing information from vendor websites and portals with speed and accuracy
Maintain up-to-date knowledge of vendor offerings and pricing structures
Facilitate communication with vendors to obtain quotes and confirm product details
Partner with the Data team to quality-assure (QA) product enrichment and catalog updates
Support internal initiatives to improve catalog structure, usability, and data integrity
Contribute to the continuous improvement of catalog processes and tools